Hope Mills Mini Storage

They sold out to a big company. Not the same place anymore. I sure did love the way it was.
Nov 1st, 2022

Sep 26th, 2022

Very unimpressed. Theyve increased my rent 120% in the last 18 months. They also somehow miraculously changed my billing account info, and somehow my bank account number was missing my number. The staff insisted i MUST have called for them to do that. Theres no way we would change that After sitting there for 45 minutes while i asked for them to prove to me i called to change my account, they then began to tell me that If i dont pay my account in full, they would auction my stuff. Well i have every intention on paying my account in full, but i refuse to pay your $300 in bank decline fees because some fat finger was fiddling around in my account information Needless to say, they are a trash storage unit and absolutely not worth the hassle. I will not rent from them again
Aug 15th, 2022

Jun 26th, 2022

Rude employees. I called to ask if there was a storage auction coming up, the first time I was told June 8th but they were unsure of the time. I had to call about 10 times on multiple days after that to ever get an answer again and even left a voicemail and my call was not returned. I called June 7th at 5:45pm and was told yes it would be at 1:00pm on June 8th. No mention of it being online or ENDING at 1:00pm. When I walked in the employees were rude and acted like I should have known that but I was told by the same guy that was sitting there last night that it was in person today! I would not do business with these people, even if you wanted to do a storage auction online their pictures are blurry and not good enough to tell what your buying and customer service leaves everything to be desired! There are plenty of other storage facilities in the area and I wouldn't give these people 1 penny if I was you..Also they are selling storage units under one name, listed on Google under a different name and the building says a 3rd name, shady enough for you?
May 29th, 2022