Renew Counseling Center Of NC

Paula Michelle _{on Google}

Apr 9th, 2024

Use to be a wonderful place idk what happen theres a lot of miscommunication my daughter was supposed to be virtual therapy appointment we didnt get a call or a link we took her out of school early for it for them to tell us we was a no show how when we didnt get a call or a link ? Im at the point of being done the doctor is amazing but theres just so much miscommunication anymore not worth my time!

Mike Serrone _{on Google}

Mar 5th, 2024

Got new insurance, and Renew was covered by my insurance company. The staff were nice, the first nurse was very friendly, helpful and very understanding of my condition.
Then I met the doctor. He told me he would not help me!?!? He said my current medications (which have been subscribed to me for nearly 20+yrs) were "unethical" in his opinion. He told me, "Get off the medication you're on, and I'll help you. If not, don't come back. "
The best part is that I just got a bill for $60 and don't have that insurance anymore. I called and got put on hold and transferred multiple times.
I don't understand why they roll out a welcome mat and then basically kick you to the curb.

Krystle Newsome _{on Google}

Feb 28th, 2024

This place has some good reviews, so I was excited to schedule in hope to get my son some help. Unfortunately, I didn't have a good experience like everyone else. Lots of gaps in my son's services and had a very difficult time getting a message out to his consuler and scheduling. There was miscommunication with some services they were suppose to be coordinated with the school that never happened.

Teresa Bond _{on Google}

Nov 9th, 2023

Dr Bynum is the most loving and caring doctor. He saved my life. I'll always be grateful to renew counseling!! I've be going for years. And wouldn't go any where else!!!

Kelly Saxton _{on Google}

May 7th, 2023

I had a first appointment set up for a few weeks and they had emailed me a few times to confirm appt, fill out documents, and to let me know if I cancelled it would be a $50 fee. I was on the way to appointment today and they called me 30 min beforehand to cancel it. The woman was apologetic and said it was her fault, but I decided to not reschedule with them. I was looking forward to appointment and they waited until I was literally on the way to cancel on me when I needed the help. I am now looking for another dependable counselor. Just a heads up for any new patients.