CVS

Mar 7th, 2024

Avoid using this pharmacy at all cost!!! The pharmacist is completely rude. No point in contacting corporate to make a complaint nothing is going to change.
Jan 30th, 2024

This Pharmacy has horrible customer service. A Pharmacy tech named Vanessa threatened me. I mean she came around the counter out of the pharmacy area and was in my face. I am 61 and disabled. If she had of taken another step towards me I would of peppered sprayed her. Store Manager a nice Lady. Pharmacy Manager and 2 technicians are horrible. I did file a formal complaint with corporate and will hire an attorney if Vanessa is NOT disciplined for threatening me.
Jan 5th, 2024

Walk In hours for pharmacy Flu Shots but, won't actually take walk ins. And they NEVER answer the phone. Horrible Service.
Nov 20th, 2023

If you're thinking about sending your prescription here, DON'T. I work in IT, I make a lot of phone calls and have talked to a lot of annoying people, and I can comfortably say the worst phone calls I've ever had were with this CVS on bragg blvd. I sent my prescription here after a move, and I went in-person to confirm that they'd be able to fill it. They said they would, so I return the next day and they tell me my insurance doesn't cover the pharmacy actually. Cool, let's transfer it to the walgreens nearby. I go to the walgreens and have them make the transfer request. The person at walgreens makes the phone call, tells me she spoke to someone named Hannah at the CVS. I wait another day, and it hasn't been transferred. I call CVS and they tell me they don't have the request and they need to call again. I have walgreens make another request. I call again the next day, Hannah picks up the phone. She tells me that no request has been sent over, and nobody has called her. I remind her that she spoke to Holly from walgreens on the 27th about it and she hung up. Called again, ah suddenly there's a transfer request from walgreens, Hannah then tells me that actually they're too backed up right now and hopefully they can get it transfered by the end of the day. 2 days later, they still have not transferred it. Absolute joke, too "backed up" to take 5 minutes and send a prescription to another place. Im calling my doctor and having them write me a new prescription to a pharmacy that doesn't lie to its customers about why they're unable to simple tasks that other pharmacies have no issue doing. Thankfully I'm able to go a few days without my medicine, but if people with serious life-threatening conditions are also being held up by this pharmacy, it needs to be shut down. I advise anyone avoid this pharmacy at all costs, and my experience here has been so awful that I'll never be shopping at any CVS location again.
Jan 13th, 2024