Hester Grady & Hester

Unprofessional, careless, the sectary is hateful, and whoever handles the deeds in the office is not capable of handling simple tasks such as transfering names on a property deed and then filing the deed. What should only take a few days took months for just one deed. My husband brought the second deed to the office along with a map. [Not sure why he would go back for round two]! Months passed, and he received a call from whoever handled the billing. He was told that he needed to go pay for the first deed. He told them respectfully, his wife paid months ago in the office, with a debit card. That deed was never filed! A few more months passed while waiting on the second deed, and he eventually started calling them every day. The lady on the phone repeats the same thing every day, including getting his name and number. Then, he is told he needs to make an appointment to go in. He already dropped a map off and provided all the information needed. Why would he need to go back in? He takes off early from work and arrives at the rude lady telling him, "Oh, the lawyer isn't here today!" To this day, no deed from this office, and they lost our map. If you are not okay with replacing maps and waiting over 6 months for a deed, then go elsewhere We went to another attorneys office (on the opposite side of the court house, C.S) that handled our deed within an appropriate amount of time.
Feb 20th, 2024

Outcome exceeded my expectations. Definitely recommend.
Feb 11th, 2024

I received a courtesy call from a woman (I believe named Laura) at this law firm concerning a mutual client. She gave one short incomplete statement but posed it as a question. When I asked for clarification I was cut off with a long huff and puff then rudely told this is normal and how things are done. The rest of the one sided conversation was boorish and condescending. I told her that based on her tone I couldnt tell this was a courtesy call. She didnt care. Looking at other reviews and interacting with my coworkers this appears to be a normal thing from this employee. Based on this dealing I would not recommend this law firm and plan to inform the mutual client of this interaction.
Feb 3rd, 2024

Jan 19th, 2024

Nov 11th, 2023