Temple Robin L DVM

KD Moore _{on Google}

Jan 25th, 2023

Horrible experience, the check in process has been to park, call and get checked in. People were sitting in the parking lot as in the past. No one would answer the phones. There were no signs giving any check in instructions. Nothing on there website about check. The voice message on there phone said they were closed even though it was 9:30. I saw someone walk out the front door so I went to investigate and learned that you now check in in the lobby. Staff were rude. Several other pet parents also seemed unhappy with what ever their experience was. I had some decent experience here in the past but have not been here for months,however the last two visits were not that great either and good luck getting anyone to answer the phone. This place stays busy because they are the only place that takes walk ins but if they are not appreciative of their customers and are content with poor service then perhaps it is time to give the business over to someone who cares.