First Horizon Bank
-
1821 Hillandale Rd
Durham, North Carolina 27705 - (919) 695-8201
- Website
Hours
Chamber Rating
-
Natasha Heck Thompson
If I am putting thousands of dollars in your establishment...I SHOULD BE ABLE TO USE YOUR RESTROOM!!!!! I am SO GLAD it happened. It made me know even MORE that my decision to leave y'all is a Good one
Feb 17th, 2024 -
Shameka Moran
I had a horrible experience at this bank. The teller questioned me about why did I have an out of state i.d. He then called a manager and she kept badgering me about how long I've lived here. It was a personal check. Andrea the manager then took my check and said she wouldn't cash it unless she confirmed it with my boss. She didn't give me and explanation at all! I ended up taking my check from her because she went into her office with it!!! Terrible experience.
Oct 11th, 2023 -
Savannah Groves
Editing: bc I realize my initial review was not helpful & I had unnecessary attitude when its no one branch workers fault. I dont know if its a corporate issue or what but the past couple years (since first horizon bought the branch from sun trust) when I have the misfortune of needing to do anything there they can never help with anything. I have been putting off switching banks because im moving this winter but I cant wait till I never have to use a first horizon again. The bank has ridiculous policies. One example is their notary policy, most banks or hospital notaries will offer to use a second witness by asking fellow guest/persons to please act as a second witness. Not at first horizon, they instead turn you away. This is especially frustrating because there are no close banks near by so I had to go pay $30. Mind you the notarization was for a check of $25,000 that *would* have gone to first horizon but now I will be opening this into an account elsewhere.
Jul 8th, 2022 -
Ric Allen
I w had two account with this sorry excuse for a bank. One account got $1100 overdraft by bills. Well I closed it out. Now a couple a months ago the exact same thing happened $600+ over draft. They have absolutely no overdraft amount and according to the several people I talked to it should not happen. So to First Horizon Change Your Policy. You wont get rich off of me!
May 31st, 2022 -
Doctor Hamilton
Excellent service-- The branch manager goes out of her way to ensure customers' needs are satisfied, & the staff are especially nice & efficient.
Jul 26th, 2021
About
First Horizon Bank
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products
- Banks
- Banking
- Checking Accounts
- Savings
- Personal Loans
- Home Loans
- Refinancing
- Financial Planning
- Investments
- Insurance
- Retirement Planning
- Online Banking
- CDs
- ATM
- Bill Pay
- Lending
- Mobile Banking
- Auto Loan
- Business Checking
- Business Savings
- Cash Management
- Credit Cards
- Prepaid Cards
- Cash Rewards
- Specialty Checking
- Online Services
- Business Lending
- Mobile Deposit
- Home Equity Loans
- Lines of Credit
- Debit Card
- Foreign Currency Exchange
Questions & Answers
Q What is the phone number for First Horizon Bank?
A The phone number for First Horizon Bank is: (919) 695-8201.
Q Where is First Horizon Bank located?
A First Horizon Bank is located at 1821 Hillandale Rd, Durham, North Carolina 27705
Q What is the internet address for First Horizon Bank?
A The website (URL) for First Horizon Bank is: https://www.firsthorizon.com/
Q What days are First Horizon Bank open?
A First Horizon Bank is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is First Horizon Bank rated?
A First Horizon Bank has a 1.0 Star Rating from 4 reviewers.
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Ratings and Reviews
First Horizon Bank
Overall Rating
Overall Rating
( 4 Reviews )Natasha Heck Thompson on Google
If I am putting thousands of dollars in your establishment...I SHOULD BE ABLE TO USE YOUR RESTROOM!!!!! I am SO GLAD it happened. It made me know even MORE that my decision to leave y'all is a Good one
Shameka Moran on Google
I had a horrible experience at this bank. The teller questioned me about why did I have an out of state i.d. He then called a manager and she kept badgering me about how long I've lived here. It was a personal check. Andrea the manager then took my check and said she wouldn't cash it unless she confirmed it with my boss. She didn't give me and explanation at all! I ended up taking my check from her because she went into her office with it!!! Terrible experience.
Savannah Groves on Google
Editing: bc I realize my initial review was not helpful & I had unnecessary attitude when its no one branch workers fault.
I dont know if its a corporate issue or what but the past couple years (since first horizon bought the branch from sun trust) when I have the misfortune of needing to do anything there they can never help with anything. I have been putting off switching banks because im moving this winter but I cant wait till I never have to use a first horizon again. The bank has ridiculous policies.
One example is their notary policy, most banks or hospital notaries will offer to use a second witness by asking fellow guest/persons to please act as a second witness. Not at first horizon, they instead turn you away. This is especially frustrating because there are no close banks near by so I had to go pay $30. Mind you the notarization was for a check of $25,000 that *would* have gone to first horizon but now I will be opening this into an account elsewhere.
Ric Allen on Google
I w had two account with this sorry excuse for a bank. One account got $1100 overdraft by bills. Well I closed it out. Now a couple a months ago the exact same thing happened $600+ over draft. They have absolutely no overdraft amount and according to the several people I talked to it should not happen. So to First Horizon Change Your Policy. You wont get rich off of me!
Doctor Hamilton on Google
Excellent service-- The branch manager goes out of her way to ensure customers' needs are satisfied, & the staff are especially nice & efficient.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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