Mark Jacobson Service Center

Apr 9th, 2024

The service department is a well oiled machine. Great process for sharing information while services are happening. The reorganization of the waiting area is great for those who need to work while waiting.
Apr 8th, 2024

From unscheduled to scheduled maintenance, the experience is excellent! I pulled up without an appointment to get air in my tires to resolve the tire light on the dashboard (the symbol looks like an exclamation point inside two parentheses). They discovered a nail in the tire, and brought it in to patch it up. They then discovered another nail was in the tire bent inside near that nail, so I had to replace the tire for safety reasons. After inspecting the tire and nails myself, the head of the second nail was missing and I couldn't see any part of the rest of the nail, nor was it protruding from the inside. The only indicator was a break in the rubber that looked like it was slightly chipped. It was hard to believe, but I trusted Kevin, because it was a few hundred dollars I needed elsewhere. Although I did not expect to be in there that long nor spend that much, I suppose it was worth not ignoring the light should something happen on an upcoming road trip. The staff are responsive, helpful, and exhibited incredible customer service. Great job!
Apr 6th, 2024

Service is always very good. All personal kind and helpful.
Mar 27th, 2024

Go here if you want to make an appointment and wait 4 hours for an oil change and state inspection. If you don't, then go literally anywhere else.
Mar 19th, 2024