Royal Auto Sales

Very professional Very kind
Mar 27th, 2024

Greg and Ali were very helpful! Great experience
Mar 26th, 2024

Was a good experience and good customer service I got a 2016 mazda from them good car
Feb 7th, 2024

This dealer will tell you anything to make a sale. Dealer advises everything is inspected before purchase but that is an incorrect fact. They have someone illegally passing vehicles to sale. Purchased vehicle was told it passed Nc state inspection however the check engine light was on due to a recalled part. The recalled part was correct but not why engine light was on. Engine light was on for other reasons. Did not find this out until I paid Dodge to look over the vehicle. The vehicle has several issues and half of them are not covered by the warranty company you purchase with their vehicles. (Wynn) Terrible business practice on Royal Auto Sales part and horrible warranty company. When given Royal the chance to make it right they would not. Would not recommend purchasing a vehicle from this location. No matter how desperate you are it will cost you more in the long run. ***Further information I did send my demands in an email. Maybe you should read it before you post lies, and the only reason we purchased was because we were insured by your overselling tactics there was nothing wrong. We waited due to you telling us it was a recall and dodge stating the part isn't in. We didn't see why we should bring it in when we entrusted in your services. Then come to find out your dealership does nothing but lie to make a sale and takes advantage of people like me. We can go back and forth on this review if you would prefer, but since you never emailed me back once i requested you should do what is right, and I mentioned what it would take I resulted to making a review to warn other consumers****
Feb 6th, 2024

I inquired about a vehicle that was on a local website. I was told that the person was out of town until Wednesday, and I could come then and test drive the vehicle. I texted this morning what time I was going to be there (12) and was told I would know something by 1 when I said I couldnt be there at 1 I was told the vehicle was sold. I checked the website and the vehicle is not listed. That was a really good price for that car and I can imagine how many other people got caught in this bait and switch and went to the car lot and was shown cars out of their price range. I know this might not seem like a big deal but I dont appreciate a business person advertising one thing just to sell me another. Ill take my cash somewhere else!
Dec 22nd, 2023