Novant Health Psychiatry - Concord

Zena Jones is such a great therapist. She is real and provides me with so many resources and she is honest and tells me what I need to hear not what I want to hear. She gives me homework to work on things outside of therapy and this helps me stay focused outside of therapy. I couldnt have got through this without her. I walked in with a panic attack and she helped me calm down and realize reality over self created stressed.
Feb 2nd, 2024

Ms. Zena Jones is very kind, respectful and I feel a great connection with how she talks and listens to me. I have had a difficult time connecting with therapist in the past. I really appreciate her and how she makes me feel
Nov 17th, 2023

Janelle Stitt is the absolute best! She is very knowledgeable, and shes also very personable and caring. She has made my life better, and Ill forever be grateful for her. I would highly recommend her to anyone.
Aug 17th, 2023

I am writing this review after having several therapy visits and I notice all of the bad reviews but I have yet to run into any of the issues that it seems others are running in to. The front desk staff are so kind and patient and have yet to get on my bad side in any way, they're super helpful when it comes to scheduling and have been really accommodating. Tiffaney is my counselor and she is fantastic. She doesn't let any issue go unheard and goes out of her way to make sure I feel listened to and helped in any way I need it. There has been significant change since I started my sessions with her. She is new to this specific location but you can definitely tell through the results that she's very experienced. Shannon is the PA-C at the location and I have had multiple conversations with her as well. She is definitely more on the medical side, in other words, she recommends the medicinal treatments and plans. So far, I have not had any issues talking with her. She is honest and upfront with what she recommends and she doesn't give you a hard time if you don't take her recommendations. Overall, this practice seems highly professional and results-driven which I think is absolutely fantastic. The only qualm I face is that I live closer to Charlotte so the drive to Concord is definitely a difficult one, but they offer televisits for those who don't like the drive or need that specific accommodation. It was a little difficult to get in with this location, as it is with any of the Novant Psychiatry locations, so do keep that in mind to schedule your appointments out to avoid not being able to get in.
Oct 16th, 2022

Would honestly give zero stars if I could. I was referred here by my doctor after going through extreme anxiety for two to three weeks. Neither me or my mother was informed that we had to sign in through MyChart, so after trying to go through everything as quick as possible, we were informed that our meeting would be cancelled because it was 15 minutes after the set time. Not only this, but for a rescheduled appointment I would have to go through three more weeks of extreme anxiety. If you are referred here by a doctor I honestly suggest you get another recommendation.
Sep 18th, 2022