Chamber of Commerce

      GUESS Factory

      ( 161 Reviews )

      GUESS Factory
      • 8111 Concord Mills Boulevard #227
        Concord, NC 28027
      •   704-706-9174
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (161 reviews)
      92
      42
      17
      1
      9
      Read Our 161 Reviews

      Chamber Rating

      4.3 - (161 reviews)
      92
      42
      17
      1
      9
      › ‹
      • Amy Nguyen

        Today, I came in at around 12:00 PM, and the customer service had been very poor. The lady who was helping me did not speak to me when I arrived and motioned me to a fitting room with low mutters when I requested to try on clothes. She refused to input my number when checking out for rewards and redirected me to do it myself for online purchases. Consequently, I asked for a refund, and she refused to give it to me. Therefore, I walked out of the store with a purchase of clothing I am not happy with. She claimed to be the manager when asked.
        Mar 22nd, 2024

      • Lanaiyah Montague


        Jan 23rd, 2024

      • Chikwonna Chavis

        Unfortunately we had a bad experience and will never be returning. They basically insisted my daughter stole one of there wallets without saying she stole it. Asked me if she had a wallet in her purse, I was completely confused whole doing this because I know my child wouldn't steal but I guess they thought otherwise. Customer service was great even while asking about her stealing lol, inventory was amazing as well. We won't be going back but luckily there's are other locations.
        Nov 20th, 2023

      • Family Silva Salguero


        Nov 12th, 2023

      • Maria Del Rosario Vazquez


        Sep 4th, 2023

      Read Our 161 Reviews

      About
      GUESS Factory

      GUESS Factory is located at 8111 Concord Mills Boulevard #227 in Concord, North Carolina 28027. GUESS Factory can be contacted via phone at 704-706-9174 for pricing, hours and directions.

      Contact Info

      •   704-706-9174

      Payment Methods

      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for GUESS Factory?

      A The phone number for GUESS Factory is: 704-706-9174.

      Q Where is GUESS Factory located?

      A GUESS Factory is located at 8111 Concord Mills Boulevard #227, Concord, NC 28027

      Q What is the internet address for GUESS Factory?

      A The website (URL) for GUESS Factory is: https://stores.guessfactory.com/us/en/nc/concord/8111-concord-mills-boulevard-3202.html

      Q What days are GUESS Factory open?

      A GUESS Factory is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is GUESS Factory rated?

      A GUESS Factory has a 4.3 Star Rating from 161 reviewers.

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      GUESS Factory

      Overall Rating

      Overall Rating
      ( 161 Reviews )
      92
      42
      17
      1
      9
      Write a Review

      Amy Nguyen on Google

      image Today, I came in at around 12:00 PM, and the customer service had been very poor. The lady who was helping me did not speak to me when I arrived and motioned me to a fitting room with low mutters when I requested to try on clothes. She refused to input my number when checking out for rewards and redirected me to do it myself for online purchases. Consequently, I asked for a refund, and she refused to give it to me. Therefore, I walked out of the store with a purchase of clothing I am not happy with. She claimed to be the manager when asked.

      Business Response on Google Mar 28th, 2024
      Hello, Thank you for your feedback, we really appreciate you taking the time to share your rating with us. We would like to hear more about your experience during your recent visit. Please contact us at: Guess Customer Care 1(877) 444-8377 or visit our website Contact Us page Monday– Friday 6 a.m. – 5 p.m. (PT) | Saturday 7 a.m. – 4 p.m. (PT)

      Lanaiyah Montague on Google

      image

      Chikwonna Chavis on Google

      image Unfortunately we had a bad experience and will never be returning. They basically insisted my daughter stole one of there wallets without saying she stole it. Asked me if she had a wallet in her purse, I was completely confused whole doing this because I know my child wouldn't steal but I guess they thought otherwise. Customer service was great even while asking about her stealing lol, inventory was amazing as well. We won't be going back but luckily there's are other locations.

      Business Response on Google Dec 1st, 2023
      Hello, Thank you for your feedback, we really appreciate you taking the time to share your rating with us. We would like to hear more about your experience during your recent visit. Please contact us at: Guess Customer Care 1(877) 444-8377 or visit our website Contact Us page Monday– Friday 6 a.m. – 5 p.m. (PT) | Saturday 7 a.m. – 4 p.m. (PT)

      Family Silva Salguero on Google

      image

      Maria Del Rosario Vazquez on Google

      image

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 161 Reviews )
      92
      42
      17
      1
      9

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Clothing Store Near Me in Concord, NC

      Tommy Bahama Outlet
      8111 Concord Mills Boulevard
      Concord, NC 28027
      (704) 979-5188
      ( 61 Reviews )
      Brooks Brothers
      8111 Concord Mills Blvd., Suite 305
      Concord, North Carolina 28027
      (704) 979-6060
      ( 33 Reviews )
      vineyard vines outlet
      8111 Concord Mills Boulevard Suite 671
      Concord, NC 28027
      704-886-6014
      ( 11 Reviews )
      Family Dollar
      30 Warren C Coleman Blvd
      Concord, NC 28027
      704-706-6099
      ( 132 Reviews )
      Gymboree Outlet
      8111 Concord Mills Boulevard
      Concord, NC 28027
      704-228-8539
      ( 34 Reviews )
      Kalopsia
      1258 Piney Church Rd
      Concord, NC 28025
      ( 0 Reviews )
      rue21
      1480 Concord Parkway N, Suite 30
      Concord, North Carolina 28025
      (980) 255-5855
      ( 116 Reviews )
      DreamCloud Boutique
      192 Church St NE
      Concord, NC 28025
      704-806-9727
      ( 0 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading