Crash Champions Collision Repair Wilshire Ct

Terrible. The shop claimed theyll fix the damages to paint match and repair the wheels. Obviously you can see the rear bumper doesnt match and they did not repair the deep scratches. Just painted over them. Leaving paint cracked line along the doors and didnt replace the manufacturer paint protection films on the rear driver door. Left a scratch mark under the driver side mirror aswell. Wouldnt recommend especially it being a brand new car.
Apr 17th, 2023

Customer service representative was awesome! She was upbeat, professional, and extremely courteous. Vehicle hasn't been touched but the first impression was wonderful!
Apr 10th, 2023

Review Wilshire Allstate referred me to this place to have my car repaired. They are extremely unprofessional and do not know how to communicate. On 5/22 I was told my car repair would be completed on 5/31. I called the place after not having any communication and the person who answered told me their system went down last Tuesday (a week ago) and they hadnt been able to send out updated communications. My car has been at their company for almost 3 weeks and there has been no work done to the car because the parts havent arrived? The order for the parts were put in almost 2 weeks ago. A sad excuse of a business. The person who picks up their phone has the worst customer service too. I received a message that my car was ready for pickup and was told to call to schedule an appointment. I called on Tuesday morning at 10am and left a voicemail and asked for them to call me back. Then called again around 2pm and still no answer. Drove over before they closed and had to tell them I was there to get my car. Dont rely on them to communicate with you. Please learn how to communicate with your customers.
Jun 21st, 2023

Very nice staff went out the wayto help me... I love the work they did on our car. I would definitely go back and definitely recommend going if ur car needs body work..
Apr 1st, 2023

This isn't my first time choosing Service King an probably won't be my last. Always have a great experience from drop off to pick up Services: Painting, Body & Trim
Jan 25th, 2023