Chamber of Commerce

      First Citizens Bank

      ( 3 Reviews )

      First Citizens Bank
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      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (3 reviews)
      2
      0
      1
      0
      0
      Read Our 3 Reviews

      Chamber Rating

      Verified Member
      4.3 - (3 reviews)
      2
      0
      1
      0
      0
      › ‹
      • Richard Sequoyah

        They have friendly service and the drive through is not to busy, at times so it makes it quick and easy to get the money you need.
        Mar 21st, 2023

      • J**


        Jun 20th, 2021

      • Israel Rodriguez

        My wife and I have been working on a mortgage loan since July 10th. We were told that the bank had all of our information, so we were simply waiting to hear about the next step. My wife has had many unanswered emails as she has sent requests on updates for our process, and I have to call our loan officer constantly for a week or two before I can get a call back. It took almost a month for them to tell us that they still needed documents from us, and proceeded to rush us in getting in the paperwork, when they could have notified us a lot sooner when we kept trying to get in touch with them. All of this occurred BEFORE the preapproval process. I called July 31 at 2:58pm and I left a voicemail for the manager to make a complaint and have yet to receive a call back from them. While I understand that the mortgage process can take a lot of time, I do not think that this excuses lack of communication. I highly discourage enrolled members from using them on the reservation.
        Jun 25th, 2020

      • John Pilz

        The only bank in the area that I saw in a prominent location - a great location. They service everyone here. Friendly indeed!
        May 29th, 2020

      • Teresa Spurlock

        Great location! Everyone is so friendly. Lauren was super helpful and very nice. She went above and beyond and I really appreciate that.
        Jul 27th, 2017

      Read Our 3 Reviews

      About
      First Citizens Bank

      At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Cherokee, NC branch or find us online.

      Contact Info

      •   (828) 497-2041
      •   (984) 867-3461
      •   Website

      Products

      • Checking
      • Savings
      • Personal Lending
      • Home Equity
      • Credit Cards
      • Online and Mobile Services
      • Business Checking
      • Business Lending
      • Business Credit Cards
      • Merchant Services

      Services

      • Mortgage Banker
      • Business Lender
      • Investment Advisor

      Images

      Questions & Answers

      Q What is the phone number for First Citizens Bank?

      A The phone number for First Citizens Bank is: (828) 497-2041.

      Q Where is First Citizens Bank located?

      A First Citizens Bank is located at 701 Tsali Boulevard, Cherokee, North Carolina 28719

      Q What is the internet address for First Citizens Bank?

      A The website (URL) for First Citizens Bank is: https://locations.firstcitizens.com/nc/cherokee/701-tsali-boulevard

      Q What days are First Citizens Bank open?

      A First Citizens Bank is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM

      Q How is First Citizens Bank rated?

      A First Citizens Bank has a 4.3 Star Rating from 3 reviewers.

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      First Citizens Bank

      Overall Rating

      Overall Rating
      ( 3 Reviews )
      2
      0
      1
      0
      0
      Write a Review

      Richard Sequoyah on Google

      image They have friendly service and the drive through is not to busy, at times so it makes it quick and easy to get the money you need.

      J** on Google

      image

      Israel Rodriguez on Google

      image My wife and I have been working on a mortgage loan since July 10th. We were told that the bank had all of our information, so we were simply waiting to hear about the next step. My wife has had many unanswered emails as she has sent requests on updates for our process, and I have to call our loan officer constantly for a week or two before I can get a call back. It took almost a month for them to tell us that they still needed documents from us, and proceeded to rush us in getting in the paperwork, when they could have notified us a lot sooner when we kept trying to get in touch with them. All of this occurred BEFORE the preapproval process. I called July 31 at 2:58pm and I left a voicemail for the manager to make a complaint and have yet to receive a call back from them. While I understand that the mortgage process can take a lot of time, I do not think that this excuses lack of communication. I highly discourage enrolled members from using them on the reservation.

      John Pilz on Google

      image The only bank in the area that I saw in a prominent location - a great location. They service everyone here. Friendly indeed!

      Teresa Spurlock on Google

      image Great location! Everyone is so friendly. Lauren was super helpful and very nice. She went above and beyond and I really appreciate that.

      Overall Rating

      Overall Rating
      ( 3 Reviews )
      2
      0
      1
      0
      0

      Write a Review

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