Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Chamber Rating

2.8 - (218 reviews)
86
13
3
11
105
Read Our 218 Reviews

Chamber Rating

2.8 - (218 reviews)
86
13
3
11
105
  • David W. Kellogg, Sr.

    Best service!
    Feb 8th, 2024

  • Livestarr Music

    Been in business 29 years unfortunately had to switch to spectrash worst service and employees I have ever experienced, even the installer said they service isn't good.
    Jan 30th, 2024

  • Omie Plumey

    Unreliable service, with slower than promised internet speeds. The last few weeks have been the worst Ive seen so far. Service has been interrupted numerous times. My AT&T 5G+ has been much faster and more reliable.
    Jan 9th, 2024

  • David Price

    I cancelled service with Spectrum over 2 months ago. They couldn't send me a confirmation email saying my service was cancelled, but they have no problem sending me emails and calling my phone with recorded messages about their "deals". I've already asked to be removed their calling list and their email database. They had me fill out a form and told me the emails and the phone calls would stop! They HAVEN'T STOPPED!! I'm asking Spectrum one more time, nicely, to PLEASE lose my email address and my phone number!!! One more time, and I will consider it "harassment" and report you!
    Jan 8th, 2024

  • bimal shrestha

    Ms. Jojo's handling of my service cancellation request was less than satisfactory. The call, intended for a straightforward cancellation, extended to an hour due to repetitive discussions about available deals. This contrasts sharply with my previous experience with Spectrum, where cancellations were efficiently processed in a matter of minutes. During the call, there was an apparent lack of professionalism, as colleagues in the background seemed to derive amusement from the situation. I value my time and believe in the importance of efficient customer service. Unfortunately, this incident has left me with a negative impression, and I have decided to explore alternative service providers. I appreciate your attention to this matter. Time of the call: 4:14 PM cst. date jan 17th 2024
    Jan 16th, 2024

Read Our 218 Reviews

About
Spectrum

Spectrum is located at 7810 Crescent Executive Dr in Charlotte, North Carolina 28217. Spectrum can be contacted via phone at 833-267-6097 for pricing, hours and directions.

Contact Info

  •   833-267-6097

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: 833-267-6097.


Q Where is Spectrum located?

A Spectrum is located at 7810 Crescent Executive Dr, Charlotte, NC 28217


Q What days are Spectrum open?

A Spectrum is open:
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM


Q How is Spectrum rated?

A Spectrum has a 2.8 Star Rating from 218 reviewers.

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Ratings and Reviews
Spectrum

Overall Rating

Overall Rating
( 218 Reviews )
86
13
3
11
105
Write a Review

David W. Kellogg, Sr. on Google

image Best service!

Business Response on Google Feb 4th, 2024
Thanks for taking the time to share your experience with us! We’re glad to hear that we are providing a quality experience for you. Your excellent review made our day! ^RJR

Livestarr Music on Google

image Been in business 29 years unfortunately had to switch to spectrash worst service and employees I have ever experienced, even the installer said they service isn't good.

Business Response on Google Feb 5th, 2024
We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

Omie Plumey on Google

image Unreliable service, with slower than promised internet speeds. The last few weeks have been the worst Ive seen so far. Service has been interrupted numerous times. My AT&T 5G+ has been much faster and more reliable.

Business Response on Google Jan 12th, 2024
We're sorry that you're having issues with your Spectrum service and we would like to help. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can help provide you with a solution.

David Price on Google

image I cancelled service with Spectrum over 2 months ago. They couldn't send me a confirmation email saying my service was cancelled, but they have no problem sending me emails and calling my phone with recorded messages about their "deals". I've already asked to be removed their calling list and their email database. They had me fill out a form and told me the emails and the phone calls would stop! They HAVEN'T STOPPED!! I'm asking Spectrum one more time, nicely, to PLEASE lose my email address and my phone number!!! One more time, and I will consider it "harassment" and report you!

Business Response on Google Dec 18th, 2023
We're sorry for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

bimal shrestha on Google

image Ms. Jojo's handling of my service cancellation request was less than satisfactory. The call, intended for a straightforward cancellation, extended to an hour due to repetitive discussions about available deals. This contrasts sharply with my previous experience with Spectrum, where cancellations were efficiently processed in a matter of minutes. During the call, there was an apparent lack of professionalism, as colleagues in the background seemed to derive amusement from the situation. I value my time and believe in the importance of efficient customer service. Unfortunately, this incident has left me with a negative impression, and I have decided to explore alternative service providers. I appreciate your attention to this matter. Time of the call: 4:14 PM cst. date jan 17th 2024

Business Response on Google Jan 28th, 2024
We apologize for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

Load More Reviews

Overall Rating

Overall Rating
( 218 Reviews )
86
13
3
11
105

Write a Review

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