OrthoCarolina Hip And Knee Center

Aug 16th, 2023

Do NOT have them service you if youre in need a real and immediate help. My knee and ankle have been troubling me for over a year and they will not schedule me for an MRI appointment because I am unable to pay $1200 up front. This is incredibly ridiculous to refuse service to patients that are in need of immediate care. I will continue to escalate this until resolved.
Jul 5th, 2022

Communication sucks. I had a cortisone shot in March. Talked to them about getting a gel injection. Understandable, they have to get approval from my insurance. Called and left messages, emailed messages, no word. Finally 5 months later I talked to someone.... I will have to let the doctor get back to you, what? Another month and a half and finally talk to a person. Oh I'm so sorry, apparently when we updated our system, you requested got lost. As of Nov 1st, it says on the portal that have the request, my insurance has not had a request submitted, 2 more messages and nothing. My knees are hurting cause of the cold weather. Trying to workout out to get the 125 lbs off they say I have to lose to get knee replacement. But yet all I get is cricket.
Mar 30th, 2022

They are awesome here
Nov 2nd, 2021

Money hungry doctors who could careless about their patients. Too many problems with the doctors and staff to list.
Jun 14th, 2021