Atrium Health Imaging Center

The staff was amazing, treated my mom with care in her sickening state except Kizzy at the receptionist desk. Our 1st time there and my mom was greeted with attitude and impatience. Once she knew my mom wasn't alone, her attitude changed. These patients are going through enough as it is. I believe more positively, grace and less attitude will be a better approach with dealing with patients.
Mar 30th, 2024

Arrived at 8:50 for a 9:10 AM directed arrival time. The procedure was to take 30 min. I made it clear that I have to leave by 10 AM for work. After waiting until 9:35 AM, I told the front desk that I would have to leave if I wasn't able to get in soon. The girls at the front desk had an unnecessary attitude, telling me my "my health is important". I did everything I was supposed to do - I checked in online, I arrived very well on time, I paid almost $400, and I waited. She said they couldn't control emergencies. I sat in the waiting room while at least 20 people were called ahead of me. Those were all emergencies? I had to leave and requested a refund. At this time (Now 9:56 AM), they said they could take me in. I asked if they could perform this 30 min procedure in 4 min, since I Had to leave by 10AM? And they said they would try. Just ridiculous and to be made to feel as if this was my fault and no fault of their own is unfair. Still waiting for the promised refund with a call in to their office manager and no response. Will give it until the end of the day and then report them on BBB. No one should be made to feel this way.
Feb 26th, 2024

Wouldnt even allow back two people with my 3 year old daughter thats scared to death. That wants her mommy and her mawmaw with her. Not sympathetic at all. Plenty of room for 2 adults and a child.
Jan 9th, 2024

That Eva girls got alot of charm
Nov 13th, 2023

We were referred to this office by my sons surgeon and drove an hour and a half for our appointment. I was already familiar with the layout of hospital complex due to being hospitalized there for two months so I knew where to park etc. The receptionist was sweet and got us checked in promptly. The radiologist and technicians were great at their jobs and interacted very well with my infant son. The results of the tests were promptly sent over to his care team despite it being almost the weekend.
Oct 29th, 2023