DCI Home Resource

Unnecessarily rude and pretentious staff. 0/10 dont recommend.
Sep 1st, 2023

We'd looked for appliances at a few of the usual suspects in town, but we went with DCI mostly because our sales rep, Matt, was so freakin' awesome. He was always available to answer questions, it was easy to give him a heads up if I needed to stop by to see something, he gives very thorough yet layman's explanations - really can't say enough about the overall experience. Matt did recco a griddle version of the range we purchased and that might be the best part of the kitchen - we use it for eggs, pancakes, taco night - Matt really adds a ton of value to the purchase process and I'm sure the rest of the staff at DCI are cut from a similar cloth. Thanks DCI and Matt, and if you're looking for appliances these guys are the only way to go.
Nov 7th, 2022

My partner and I usually frequent the area for our favorite cafe on the weekends and always saw the DCI store. Once we found out that it was a showroom for kitchen and bathroom remodeling, we wanted to visit some time during the week since we have been interested in remodeling our kitchen. However, the day we decided to visit the showroom, Julie Wright, the store manager, didn't even let us get to the door. Shortly after parking in the DCI parking space, my partner and I were wrapping up our conversation in the car before going in. Julie Wright, who pulled into the other DCI parking space beside us as my partner and I were wrapping up our conversation, got out of her car, and started aggressively knocking on my car window yelling over and over that we couldn't park there, it's for DCI customer parking. We were appalled and upset by her behavior as we hadn't even been in the spot for longer than a couple of minutes, our baby was in the car sleeping and could've been startled out of his sleep by her aggressive knocking and yelling (thankfully he wasn't), and she assumed that we weren't potential customers. Both my partner and I are people of color and are most likely a lot younger than DCI's typical customers, but that does not give her the excuse to make assumptions. Because of this behavior we are no longer interested in DCI's services and hope that they approach people in a better manner if they are concerned with people parking in the designated spots as this could deter potential future customers.
Mar 22nd, 2024

Team DCI is the best in the business. Theyre truly a complete, one-stop shop for design, source, and installation. Kaity Slaughter and her team of professionals ( Jay Murphy and Matt Wolf ) were there every step of the way. Kaity developed the vision for the transformation of our kitchen remodel and provided overall management of the project, Matt provided expertise and installation for all SubZero, Wolf, and Cove products, and Jay provided expertise and customization services along with the installation team. This is a team that says what they mean, and mean what they say. Set every expectation perfectly across all phases of the project with near zero surprises. Outstanding communication and engagement. Excellent terms and business practices. What more could you ask for from a services organization! We did a fair amount of discovery and due diligence before we settled with DCI Home. It became clear that they were head and shoulders above the competition as we went through our selection process. I highly recommend Kaity and team for your next project. Im looking forward to the next one with them! Services: Custom kitchen cabinet construction, Remodeling, Kitchen design, Kitchen cabinet installation
Aug 13th, 2023

I worked with Kyong and she did a excellent job from our first meeting with my design . I wanted a clean sleek look ( the kitchen in the middle of the living room and den in a townhome ) and I wanted the kitchen not stand out like a separate room. Kyong saw the kitchen and immediately had the vision. She was right on with the color of the cabinets and taking to the ceiling, counter tops and hardware. I could not be more pleased of happier with my new kitchen. Kyong is easy to work with and she knows kitchen design. For me , I have to get another opinion or 2 and her ideas were always right on. As for the appliances, Matt was just an wonderful to work with and he knows the appliances. I was not able to get the refrigerator I wanted due to a long delay on delivery and he replaced it with a better refrigerator for the same price and it definitely worked out for the best. Matt also made house calls after work to check on anything that was in question once installation. The best part of DCI Design and why i chose them is that they are all inclusive for a entire kitchen project and you do not need to go anywhere else !!!!!!! And I highly recommend using one their recommended contractors for they make the installation seamless!!!!!! Deede Grainger Service: Remodeling
Jul 29th, 2022