Chamber of Commerce

      T-Mobile

      ( 61 Reviews )

      T-Mobile
      • 6209 Old Post Rd
        Charlotte, North Carolina 28212
      •   980-225-1967
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (61 reviews)
      39
      4
      4
      1
      13
      Read Our 61 Reviews

      Chamber Rating

      3.9 - (61 reviews)
      39
      4
      4
      1
      13
      › ‹
      • Lizdaniela Linares


        Mar 24th, 2024

      • Doug Williams

        My wife's old phone finally quit and we were fortunate enough to be greeted and helped by Skylar.She was so patient and kind,so knowledgeable.After setting the phone up,she figured out how to transfer the pictures that were so valuable to my wife.I wish that every business transaction was handled with such courtesy and professionalism.
        Mar 18th, 2024

      • Monica

        I was in this store on March 8, 2024 to ask a question about upgrading my phone. That was it! When I arrived home I had alerts from TMobile regarding my new services !! I checked my account and the girl added 2 lines and an internet package to my account WITHOUT MY CONSENT!!! Do yourself a favor and go to a different store
        Feb 17th, 2024

      • Neek H

        First thing that hit you in the face is the over powering scent from plug ins in every outlet. Theres a new girl in training with the driest disposition Ive ever seen. She didnt have an answer to a single question I asked. She had to go ask someone else. Who wants to spend $2500 receiving that kind of drive buy service. Hold times for the 800# are over 30 mins and I cant purchase online. Seems like either way you go you are screwed dealing with T-mobile. My head is still banging from the plug-ins
        Feb 4th, 2024

      • Tim Carpenter

        We began going to this location when it first opened and were thrilled with the staff, so knowledgeable and great customer service and support. Lately, we have seen a complete turnover in staff. They're horrible. Unfriendly, dismissive and never solved our issues. We went to the South Park location, wonderful service and our issues were solved immediately! AVOID Old Post Rd. location no matter what!!!! Go to South Park!
        Jan 21st, 2024

      Read Our 61 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Charlotte and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 6209 Old Post Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      •   980-225-1967

      Services

      • Mobile Phones Store
      • Shopping

      Brands

      • T-Mobile
      • tmobile

      Specialities

      • Mobile Phones Store
      • Shopping

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 980-225-1967.

      Q Where is T-Mobile located?

      A T-Mobile is located at 6209 Old Post Rd, Charlotte, North Carolina 28212

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-charlotte-nc-28212-2smp?utm_source=google&utm_medium=lastmile&utm_campaign=2SMP

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.9 Star Rating from 61 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 61 Reviews )
      39
      4
      4
      1
      13
      Write a Review

      Lizdaniela Linares on Google

      image

      Business Response on Google Mar 23rd, 2024
      We appreciate your feedback and are so glad you’re part of the T-Mobile family! If you have any additional feedback, please feel free to reach out to us at [email protected]

      Doug Williams on Google

      image My wife's old phone finally quit and we were fortunate enough to be greeted and helped by Skylar.She was so patient and kind,so knowledgeable.After setting the phone up,she figured out how to transfer the pictures that were so valuable to my wife.I wish that every business transaction was handled with such courtesy and professionalism.

      Monica on Google

      image I was in this store on March 8, 2024 to ask a question about upgrading my phone. That was it! When I arrived home I had alerts from TMobile regarding my new services !! I checked my account and the girl added 2 lines and an internet package to my account WITHOUT MY CONSENT!!! Do yourself a favor and go to a different store

      Business Response on Google Mar 5th, 2024
      Hello Monica, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Neek H on Google

      image First thing that hit you in the face is the over powering scent from plug ins in every outlet. Theres a new girl in training with the driest disposition Ive ever seen. She didnt have an answer to a single question I asked. She had to go ask someone else. Who wants to spend $2500 receiving that kind of drive buy service. Hold times for the 800# are over 30 mins and I cant purchase online. Seems like either way you go you are screwed dealing with T-mobile. My head is still banging from the plug-ins

      Business Response on Google Jan 27th, 2024
      Hi Neek It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Tim Carpenter on Google

      image We began going to this location when it first opened and were thrilled with the staff, so knowledgeable and great customer service and support. Lately, we have seen a complete turnover in staff. They're horrible. Unfriendly,
      dismissive and never solved our issues. We went to the South Park location, wonderful service and our issues were solved immediately! AVOID Old Post Rd. location no matter what!!!! Go to South Park!

      Business Response on Google Jan 15th, 2024
      Hello Mr. Carpenter, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 61 Reviews )
      39
      4
      4
      1
      13

      Write a Review

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