Jared DeSensi - State Farm Insurance Agent

Jared DeSensi - State Farm Insurance Agent
Yext Power Listing.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
4.8 - (53 reviews)
51
0
0
0
2
Read Our 53 Reviews

Chamber Rating

Verified Member
4.8 - (53 reviews)
51
0
0
0
2
  • AbbyG012611

    I had a wonderful experience working with Kristin. After my mom passed away, it was hard to figure out all her bills... When they were due, how to access the accounts, etc. It was hard to juggle that and process this sudden loss in my life. Kristin made it easy to manage the State Farm bills, plus she understood my situation and walked me through the process. She took her time and listened to everything we had been going through and wasn't quick to just get me off the phone. I greatly appreciate all her advice and guidance. She was a huge help for us in getting everything squared away. Thank you Kristin!
    Apr 8th, 2024

  • otto moore


    Apr 8th, 2024

  • Ben Thiam

    I had a worse experience dealing with this agent. I terminated my policy with them, but they could not get the paperwork in order. This resulted in me receiving bills for services they did not provide. I later received notifications from the state's liability insurance unit about a lapse in coverage, which I never had. It took me a while to get all this cleaned up. follow-up- Jared Desensi responded to my post and stated the following: "Hi Ben. I reviewed our conversation notes from when this issue took place a few months ago. If you recall the email that you were sent by State Farm Underwriting and the NC Department of Insurance the handling of your policy was processed correctly and done immediate upon request. I dont think it is best to reviewing our notes or our conversations in a public forum so If you do not have those emails any longer or would like to discuss the specifics of our conversations that we have noted with our office further I am happy to set up a time with you to re-visit this and to answer any questions or concerns you have that. I look forward to hearing from you! - Jared DeSensi - State Farm Agency" Jared, I am writing to inform you that I disagree with the statement you made above. I have recently received notification from the state that there was a lapse in my insurance policy, which should not have happened if the policy was processed correctly. You sent me an email stating that you have not received my signed notice of cancellation, which was sent to your office on the same day I canceled the policy. However, I had to forward the email to you a few weeks later, as you kept sending bills for a policy that I had already canceled following your instructions. For the sake of transparency, I am willing to publish the signed cancellation notice that I sent to you via email, along with a copy of the new insurance policy that I started with a different company on the same day I canceled the policy with your firm. I can redact personal information from the documents and share them online for everyone to see and judge for themselves. I believe that you should apologize for mishandling my cancellation and causing me to go through extra hassle to clean up your mistake. Thank you
    Apr 4th, 2024

  • Joe D

    I highly recommend using this company for all your insurance needs. KIRSTIN SIDDALL is the hardest working and most caring customer service representative that I deal with out of every company (personally and professionally). She knows the ins and outs and explains it simply for me to understand. It feels like everytime I call she drops everything to help me out. Always makes me feel important, and I can tell she actually cares. Company slogans are cliche most of the time, but with her she really feels like one of those neighbors you've lived beside for 20+ years and has your back. The world needs more Kirtstins!
    Apr 4th, 2024

  • Jaslynne

    Kirstin is AMAZING!!! Best agent Ive came across thus far!
    Apr 2nd, 2024

Read Our 53 Reviews

About
Jared DeSensi - State Farm Insurance Agent

NC-18451124 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Contact Info

Products

  • Auto Insurance
  • Life Insurance
  • Homeowners Insurance
  • Renters Insurance
  • Motorcycle Insurance
  • Property Insurance
  • Boat Insurance
  • Pet Insurance
  • Business Insurance

Services

  • Insurance
  • Financial Services
  • Auto Insurance
  • Homeowners Insurance
  • Life Insurance
  • Renters Insurance
  • Business Insurance

Brands

  • State Farm

Languages

  • English

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Jared DeSensi - State Farm Insurance Agent?

A The phone number for Jared DeSensi - State Farm Insurance Agent is: (704) 837-1679.


Q Where is Jared DeSensi - State Farm Insurance Agent located?

A Jared DeSensi - State Farm Insurance Agent is located at 2125 Southend Dr, Suite 252, Charlotte, North Carolina 28203


Q What is the internet address for Jared DeSensi - State Farm Insurance Agent?

A The website (URL) for Jared DeSensi - State Farm Insurance Agent is: https://www.jdinsuresyou.com


Q What days are Jared DeSensi - State Farm Insurance Agent open?

A Jared DeSensi - State Farm Insurance Agent is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:00 PM


Q How is Jared DeSensi - State Farm Insurance Agent rated?

A Jared DeSensi - State Farm Insurance Agent has a 4.8 Star Rating from 53 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:00 PM

Ratings and Reviews
Jared DeSensi - State Farm Insurance Agent

Overall Rating

Overall Rating
( 53 Reviews )
51
0
0
0
2
Write a Review

AbbyG012611 on Google

image I had a wonderful experience working with Kristin. After my mom passed away, it was hard to figure out all her bills... When they were due, how to access the accounts, etc. It was hard to juggle that and process this sudden loss in my life. Kristin made it easy to manage the State Farm bills, plus she understood my situation and walked me through the process. She took her time and listened to everything we had been going through and wasn't quick to just get me off the phone. I greatly appreciate all her advice and guidance. She was a huge help for us in getting everything squared away. Thank you Kristin!


otto moore on Google

image

Business Response on Google Apr 8th, 2024
We appreciate the five-star rating, Otto! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC

Ben Thiam on Google

image I had a worse experience dealing with this agent. I terminated my policy with them, but they could not get the paperwork in order. This resulted in me receiving bills for services they did not provide. I later received notifications from the state's liability insurance unit about a lapse in coverage, which I never had. It took me a while to get all this cleaned up.
follow-up- Jared Desensi responded to my post and stated the following:
"Hi Ben. I reviewed our conversation notes from when this issue took place a few months ago. If you recall the email that you were sent by State Farm Underwriting and the NC Department of Insurance the handling of your policy was processed correctly and done immediate upon request. I dont think it is best to reviewing our notes or our conversations in a public forum so If you do not have those emails any longer or would like to discuss the specifics of our conversations that we have noted with our office further I am happy to set up a time with you to re-visit this and to answer any questions or concerns you have that. I look forward to hearing from you! - Jared DeSensi - State Farm Agency"
Jared,
I am writing to inform you that I disagree with the statement you made above. I have recently received notification from the state that there was a lapse in my insurance policy, which should not have happened if the policy was processed correctly.
You sent me an email stating that you have not received my signed notice of cancellation, which was sent to your office on the same day I canceled the policy. However, I had to forward the email to you a few weeks later, as you kept sending bills for a policy that I had already canceled following your instructions.
For the sake of transparency, I am willing to publish the signed cancellation notice that I sent to you via email, along with a copy of the new insurance policy that I started with a different company on the same day I canceled the policy with your firm. I can redact personal information from the documents and share them online for everyone to see and judge for themselves.
I believe that you should apologize for mishandling my cancellation and causing me to go through extra hassle to clean up your mistake.
Thank you

Business Response on Google Apr 4th, 2024
Hi Ben. I reviewed our conversation notes from when this issue took place a few months ago. If you recall the email that you were sent by State Farm Underwriting and the NC Department of Insurance the handling of your policy was processed correctly and done immediate upon request. I don’t think it is best to reviewing our notes or our conversations in a public forum so If you do not have those emails any longer or would like to discuss the specifics of our conversations that we have noted with our office further I am happy to set up a time with you to re-visit this and to answer any questions or concerns you have that. I look forward to hearing from you! - Jared DeSensi - State Farm Agency

Joe D on Google

image I highly recommend using this company for all your insurance needs. KIRSTIN SIDDALL is the hardest working and most caring customer service representative that I deal with out of every company (personally and professionally). She knows the ins and outs and explains it simply for me to understand. It feels like everytime I call she drops everything to help me out. Always makes me feel important, and I can tell she actually cares. Company slogans are cliche most of the time, but with her she really feels like one of those neighbors you've lived beside for 20+ years and has your back. The world needs more Kirtstins!

Business Response on Google Apr 4th, 2024
Thank you so much for your kind words, Joe! We're thrilled to hear about your positive experience with Kirstin. She truly embodies our commitment to exceptional customer service and goes above and beyond to ensure our clients feel valued and understood. We're proud to have her on our team and will be sure to pass along your shoutout. We look forward to continuing to provide you with the best insurance solutions and support for many more years to come. Thanks again for choosing us for your insurance needs! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC

Jaslynne on Google

image Kirstin is AMAZING!!! Best agent Ive came across thus far!

Business Response on Google Apr 2nd, 2024
Jaslynne, thank you for the review! Kirstin is an outstanding part of our team. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC

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Overall Rating

Overall Rating
( 53 Reviews )
51
0
0
0
2

Write a Review

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