Atrium Health Mercy

I was in the ER on Friday and I had the best team possible (Dr. Alex Tansey and his RN staff were amazing). Very caring, detailed oriented, and made sure I knew exactly what they were deciding with next steps in regards to my care!
Apr 2nd, 2024

to all staff: Most of you didn't think I'd make it but you worked hard to see me through. First glory is to God, but I am home and slowly healing. To nurse Karen and my pt and ot I couldn't have done it without all of you!!! Thanks for not giving up!
Mar 27th, 2024

Not my cup of tea. My nurse Maria was amazing and attentive and caring, as well as the man who was from ICU...but my doctor really seemed to care less. I almost died literally and then my doctor just basically didn't care. If not for.my nurse I think things might have gone much worse. I went here for help ...and they helped me. Right out the door with a huge bill. And not much else... I'd heard such good things but... I guess I got the wrong team eh.
Mar 16th, 2024

Mar 13th, 2024

Update: 2/28/24 I had my 3rd knee revision surgery yesterday and stayed overnight in the hospital. The surgery services were amazing. I had the same nurse as I had last year Julie. She was so comforting and made my pre-op services great. My doctor had a canceled surgery before mine, so my surgery was pushed up a few hours. When we got there all the staff worked together to get me ready. Everyone was so kind to each other. Post op, my nurse was really kind. Offered me pain meds before I even asked and got me something to drink and snack on. She made sure I remained safe and felt a relief knowing I had great care. I was transferred to a room and the nurse that came in told me my nurse was eating lunch so she was taking me. She was really nice so I am glad I got her. All the services were good, but really did not feel the warmth as last time with nursing and CNA staff. They were all nice but I had to ask for water, and snacks. It would have been nice for them to clean off my tray as I was stuck in bed and could not get out of bed without them due to being a fall risk from my surgery. The food was good and the food manager rounded this morning to make sure I liked everything. We did, so that was a plus. Discharge went well, my meds were called into my pharmacy and discharged was explained in detail. PT and OT were amazing. They really made sure I was safe to go home today. We also got to see the volunteer dog Oscar, he was adorable and made our day. Overall another great surgery at Mercy and my stay was really good. I came to this hospital because this is were my doctor goes to. I would not hesitate to use them again!!! Great Job!! April 2023 I had a Total knee revision surgery this week. I have only been here once before for foot surgery back in 2015. Pre-op and post-op surgery nurses and staff were amazing. They are all so polite and friendly. My CRNA was so kind and caring. He was one of the best I have had. When I was sent to 7th floor after surgery one thing I will say is that I sat in my room for 15-20 minutes before I saw anyone. The nurse finally came in. The rest of the time the care was good. Senae, RN day shift nurse and Daniela, RN night shift were very kind and caring. They talked with me which was nice as I was alone because my husband had to leave after surgery so it was nice to have friendly staff. PT Nick and OT Amanda were amazing. Not only did they do their job but they went above and beyond to get me water, ice for my knee and extra pillows. Those things I did not get when checking into my room, so they made sure I had it. During my overnight stay the night time charge nurse and daytime charge nurse came into my room to see if I had everything I needed. When I mentioned something in particular to them they wrote it down to discuss with their staff. So they seemed interested in making sure all patients received great service. I left today and have to say overall it was a great hospital experience. Oh I forgot to say the food was very good and this morning food management came into room to make sure the food was good. So I am not sure of all these negative reviews but being an RN, I can say that my stay was very positive and I would come back here to have surgery again. Thanks for the great care!!!
Mar 3rd, 2024