US Railroad Retirement Board
-
7508 E Independence Fwy # 120
Charlotte, NC 28227 - 877-772-5772
Hours
Chamber Rating
-
Julia Alix
On hold for 40 minutes and still holding. Just beyond me. C'mon, you can do better than this.
Jan 28th, 2024 -
Mike Saeger
I moved to NC from WI and thought my local office was now Charlotte. The RRB only has one number and they automatically switch you to your local office. Apparently, I was switched to Chicago, my former local office, which opens at 10:00am Eastern Time. I was calling at 9:00 Eastern time which is before opening in Chicago. Perhaps the automated voice system should announce which office you are reaching to avoid confusion. Once I got through, the RRB folks were great in handling my change of direct deposit.
Jul 17th, 2023 -
Terri Ingerick
They do not have what I need as an option on their automated system. I have been on hold for over an hour, on a Tuesday morning, 10:30 am - 11:52 am. They couldn't possibly be that busy. I just know that when I hang up I will have been just minutes away from when they were going to answer :(
Jan 22nd, 2023 -
Pamela Teal
Very rude!!
Nov 14th, 2022 -
Jeanette Abbott
Oct 26th, 2022
Contact Info
- 877-772-5772
- (704) 344-6118
- (704) 344-6429
Questions & Answers
Q What is the phone number for US Railroad Retirement Board?
A The phone number for US Railroad Retirement Board is: 877-772-5772.
Q Where is US Railroad Retirement Board located?
A US Railroad Retirement Board is located at 7508 E Independence Fwy # 120, Charlotte, NC 28227
Q What is the internet address for US Railroad Retirement Board?
A The website (URL) for US Railroad Retirement Board is: https://rrb.gov/
Q How big is US Railroad Retirement Board?
A US Railroad Retirement Board employs approximately 6-10 people.
Q Is there a key contact at US Railroad Retirement Board?
A You can contact Kimberley Cameron at 877-772-5772.
Q What days are US Railroad Retirement Board open?
A US Railroad Retirement Board is open:
Monday: 9:00 AM - 3:30 PM
Tuesday: 9:00 AM - 3:30 PM
Wednesday: 9:00 AM - 12:00 PM
Thursday: 9:00 AM - 3:30 PM
Friday: 9:00 AM - 3:30 PM
Saturday: Closed
Sunday: Closed
Q How is US Railroad Retirement Board rated?
A US Railroad Retirement Board has a 1.4 Star Rating from 11 reviewers.
Ratings and Reviews
US Railroad Retirement Board
Overall Rating
Overall Rating
( 11 Reviews )Julia Alix on Google
On hold for 40 minutes and still holding. Just beyond me. C'mon, you can do better than this.
Mike Saeger on Google
I moved to NC from WI and thought my local office was now Charlotte. The RRB only has one number and they automatically switch you to your local office. Apparently, I was switched to Chicago, my former local office, which opens at 10:00am Eastern Time. I was calling at 9:00 Eastern time which is before opening in Chicago. Perhaps the automated voice system should announce which office you are reaching to avoid confusion. Once I got through, the RRB folks were great in handling my change of direct deposit.
Terri Ingerick on Google
They do not have what I need as an option on their automated system. I have been on hold for over an hour, on a Tuesday morning, 10:30 am - 11:52 am. They couldn't possibly be that busy. I just know that when I hang up I will have been just minutes away from when they were going to answer :(
Pamela Teal on Google
Very rude!!
Jeanette Abbott on Google
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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