Matone Counseling & Testing

Matone Counseling & Testing

Hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
4.8 - (25 reviews)
24
0
0
0
1
Read Our 25 Reviews

Chamber Rating

Verified Member
4.8 - (25 reviews)
24
0
0
0
1
  • Carnetha Simmons

    The company calls back promptly but when I was trying to understand details for costs of testing whomever I spoke to on the phone was quite rude. I was told they dont accept my insurance but when I tried to ask questions about the cost to possible pay cash the caller was rude and loud talking over me. It is so unnecessary to treat potential patients like this. I should have let the call go to voicemail. I didnt need to start my day like that.
    Apr 15th, 2024

  • Jon Ray

    I have had the privilege of knowing one of the owners of Matone Counseling and getting to know their business - Matone Counseling & Testing. The owners are amazing people with a passion to make a difference in the lives of their clients. I personally know some of their clients and have heard, first hand, the difference Matone Counseling has made in their lives. They strive to hire clinicians with these same values. This culture of truly valuing people and deeply caring for their clients sets them apart in their field. Check them out and see the difference for yourself! You'll be glad you did.
    Oct 19th, 2023

  • Jessica White

    Owners Kim & Matt Matone have brought a gem of a resource to the Charlotte and Asheville Communities. Over the years, they have generally become my first call when referring a client, having referred members of my family and personal network with wonderful feedback. Clinicians at Matone are carefully vetted and seem to thrive in a happy and professional environment. At Matone Counseling, in-depth clinical testing, as well as group and individual counseling are made accessible in a warm and welcoming environment. Kim not only sets the clinical tone for the practice, but is also a skillful practicing clinician and group facilitator herself, specializing in issues unique to women; she clearly has the heart and the clinical acumen for the work. Referring to Kim and Matone Counseling makes my job easy; I know patients thrive there.
    Nov 18th, 2023

  • Tom Smith

    The owners of this provider are committed daily to making a difference in others lives. Without hesitation, I would recommend their practice should you find yourself needing assistance.
    Oct 16th, 2023

  • Jason Philbin

    I have known Matt Matone for several years and trust him with providing such important mental health counseling. He is kind, genuine and honest and know that he has a talented staff ready to help. Highly recommended.
    Oct 10th, 2023

Read Our 25 Reviews

About
Matone Counseling & Testing

Matt & Kim Matone started their Therapy & Counseling Practice in North Carolina where they recognized a need for more accessible mental health care. They started in Charlotte and then expanded to Asheville. Both had their own personal struggles in the past and had participated in various types of counseling. However, they found that it was difficult to make appointments in a timely manner and to use their insurance to obtain quality care. Matt & Kim wanted to change this for others in their community! Their emphasis has been to help diverse populations by making behavioral health available to everyone in the community. They accept almost every insurance plan on the market and partner with dozens of primary care doctors & treatment centers.

Contact Info

Services

  • Psychological Testing
  • Therapist
  • Counselor
  • Marriage Counseling
  • Grief Counseling

Languages

  • English

Payment Methods

  • We accept all major credit cards

Questions & Answers

Q What is the phone number for Matone Counseling & Testing?

A The phone number for Matone Counseling & Testing is: (704) 503-8196.


Q Where is Matone Counseling & Testing located?

A Matone Counseling & Testing is located at 3315 Springbank Lane, Charlotte, NC 28226


Q What is the internet address for Matone Counseling & Testing?

A The website (URL) for Matone Counseling & Testing is: https://matonecounseling.com/


Q What days are Matone Counseling & Testing open?

A Matone Counseling & Testing is open:
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed


Q How is Matone Counseling & Testing rated?

A Matone Counseling & Testing has a 4.8 Star Rating from 25 reviewers.

Hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
Matone Counseling & Testing

Overall Rating

Overall Rating
( 25 Reviews )
24
0
0
0
1
Write a Review

Carnetha Simmons on Google

image The company calls back promptly but when I was trying to understand details for costs of testing whomever I spoke to on the phone was quite rude. I was told they dont accept my insurance but when I tried to ask questions about the cost to possible pay cash the caller was rude and loud talking over me. It is so unnecessary to treat potential patients like this. I should have let the call go to voicemail. I didnt need to start my day like that.

Business Response on Google Apr 16th, 2024
Hi Ms. Simmons - I'm sorry to hear you had a bad experience with the scheduling team. Please know that isn't how we aim to operate. Our operations manager Steven has reached out to you and I hope we have the opportunity to try again. We are in network with almost every insurance plan but there are cases where we are either out of network or a specific service isn't covered by a clinician with openings. There are very few providers in the area that accept insurance for testing so that is sometimes a challenge. In those cases we want to either find a way to provide out of network services or provide a referral to another provider in the community. I hope we have the opportunity to try again. Steven will be following up and you can absolutely reach out to me directly at [email protected] - Sincerely, Matt Matone

Jon Ray on Google

image I have had the privilege of knowing one of the owners of Matone Counseling and getting to know their business - Matone Counseling & Testing. The owners are amazing people with a passion to make a difference in the lives of their clients. I personally know some of their clients and have heard, first hand, the difference Matone Counseling has made in their lives. They strive to hire clinicians with these same values. This culture of truly valuing people and deeply caring for their clients sets them apart in their field. Check them out and see the difference for yourself! You'll be glad you did.

Business Response on Google Sep 29th, 2023
Thank so much for the kind words Mr. Ray. We appreciate you taking the time. - Matt Matone Co-Founder and CEO

Jessica White on Google

image Owners Kim & Matt Matone have brought a gem of a resource to the Charlotte and Asheville Communities. Over the years, they have generally become my first call when referring a client, having referred members of my family and personal network with wonderful feedback.
Clinicians at Matone are carefully vetted and seem to thrive in a happy and professional environment. At Matone Counseling, in-depth clinical testing, as well as group and individual counseling are made accessible in a warm and welcoming environment.
Kim not only sets the clinical tone for the practice, but is also a skillful practicing clinician and group facilitator herself, specializing in issues unique to women; she clearly has the heart and the clinical acumen for the work. Referring to Kim and Matone Counseling makes my job easy; I know patients thrive there.

Business Response on Google Apr 16th, 2024
Thanks so much for the kind words Ms. White!

Tom Smith on Google

image The owners of this provider are committed daily to making a difference in others lives. Without hesitation, I would recommend their practice should you find yourself needing assistance.

Business Response on Google Oct 16th, 2023
Thanks Mr. Smith! We appreciate you taking the time to leave your review.

Jason Philbin on Google

image I have known Matt Matone for several years and trust him with providing such important mental health counseling. He is kind, genuine and honest and know that he has a talented staff ready to help. Highly recommended.

Business Response on Google Oct 4th, 2023
Thank you for the kind words Mr. Philbin! We appreciate it!

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Overall Rating

Overall Rating
( 25 Reviews )
24
0
0
0
1

Write a Review

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