MyEyeDr.
Yext Power Listing.

Hours

Thursday:
10:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.5 - (57 reviews)
31
4
1
3
18
Read Our 57 Reviews

Chamber Rating

Verified Member
3.5 - (57 reviews)
31
4
1
3
18
  • Lucy Delgado Pinos

    Dr Cossia and staff are the best, I've been with them almost 4 years. I highly recommend this place
    Mar 17th, 2024

  • Jordyn Patton

    This was my first experience at Myeyedr and it was disappointing. My eye exam with Dr. Coccia was great, but everything went down hill afterwards. I placed an order of contacts in December 2023 and I hadn't heard a response stating they arrived after two weeks like the associate stated they would. I call in regards to the status of the order in January 2024 and they tell me no contacts were ever ordered. I asked for a follow up and answers as to why that was because this meant that I lost my insurance benefits for the previous year. No one ever called to follow up or apologize for THEIR mistake. When I called to explain my frustration to the manager, there was no accountability whatsoever. I will not return or recommend this location.
    Jan 12th, 2024

  • Stacey James

    The staff at this location is just great. Jeff the new manager was patient and helpful. Dr Coccia is wonderful too. I would recommend this place for your next eye appointment and to shop for your new pair of glasses!
    Jan 8th, 2024

  • Rebekah Hellberg

    After nearly 20 years wearing corrective lenses, I can say I've had my fair share of uncomfortable eye exams filled with awkward and confusing directions, never understanding the results. The team at this location was able to educate me, provide top notch clean and healthy care and recommendations that I could afford and feel good about. I haven't been able to see like this since I was a child, I cannot say enough good things about my experience and will continue to share my positive encounter. If you are someone who suffers from anxiety, you will instantly be put at ease and they will be with you every step. The staff single handily needs to be recognized for their intentional effort in your proactive journey. great people, great location, great services, 5 stars ,white glove service, it's infectious!
    Apr 6th, 2024

  • Ashalina Giselle

    I purchased eye glasses on 01/04 which were scheduled to be ready for pick up on 01/25. On 01/25 I called to see if I could pick them up but was advised they wont be in until the next day which was 01/26. On 01/26 I called to set a time up to come pick them up in which I was advised they are on back order as they no longer make the frame I choose/paid for. I was also told that those who were working could not do anything about it as I would have to speak to the manager (Jeff) and that he would be in on Monday 01/29 to call back Monday. Welp today is Monday and I called and was told Jeff will be back Tuesday. Its frustrating that there isnt anyone in the store that can handle such matters/escalations. Because this is for my vision it would have been ideal to have a course of action so that there arent anymore delays. Although the staff have been polite with reponses to my inquiry I feel that due to the length of time sorry is no longer sufficient but a resolve would be. This is my experience.
    Jan 19th, 2024

Read Our 57 Reviews

About
MyEyeDr.

MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.

Contact Info

Services

  • Comprehensive Eye Exam
  • Contact Lens Exam
  • Retinal Imagining
  • Frames Adjustments
  • Eye Glasses
  • Sunglasses (Rx and Plano)

Brands

  • Joe
  • Joseph Abboud
  • Steve Madden
  • Costa
  • Scott Harris
  • Grayson
  • Ruby X
  • Liberty Sport
  • Tory Burch
  • Oakley
  • Prada
  • Ray-Ban
  • Ray-Ban RX
  • Dragon Destiny
  • Nine West
  • Flexon
  • Airlock
  • Ferragamo Rx
  • Ferragamo Sun
  • Nike
  • Vera Bradley
  • Zoobug
  • Hackett London
  • Enhance
  • Ernest Hemingway
  • Jubilee
  • Ogi
  • Seraphin
  • Alain Mikli
  • Oliver people
  • Converse
  • Ted Baker
  • Vivid
  • Vivid Kids

Images

Questions & Answers

Q What is the phone number for MyEyeDr.?

A The phone number for MyEyeDr. is: (704) 541-6287.


Q Where is MyEyeDr. located?

A MyEyeDr. is located at 12194 Johnston Rd, Suite 120, Charlotte, North Carolina 28277


Q What is the internet address for MyEyeDr.?

A The website (URL) for MyEyeDr. is: https://locations.myeyedr.com/nc/charlotte/12194-johnston-rd


Q How big is MyEyeDr.?

A MyEyeDr. employs approximately 20+ people.


Q What days are MyEyeDr. open?

A MyEyeDr. is open:
Thursday: 10:00 AM - 7:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is MyEyeDr. rated?

A MyEyeDr. has a 3.5 Star Rating from 57 reviewers.

Hours

Thursday:
10:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
MyEyeDr.

Overall Rating

Overall Rating
( 57 Reviews )
31
4
1
3
18
Write a Review

Lucy Delgado Pinos on Google

image Dr Cossia and staff are the best, I've been with them almost 4 years. I highly recommend this place

Business Response on Google Mar 18th, 2024
Hi, Lucy!How outstanding it is to know our team was so attentive to your wellness! We appreciate you being our loyal patient and sharing this experience. Come see us again soon!

Jordyn Patton on Google

image This was my first experience at Myeyedr and it was disappointing. My eye exam with Dr. Coccia was great, but everything went down hill afterwards. I placed an order of contacts in December 2023 and I hadn't heard a response stating they arrived after two weeks like the associate stated they would. I call in regards to the status of the order in January 2024 and they tell me no contacts were ever ordered. I asked for a follow up and answers as to why that was because this meant that I lost my insurance benefits for the previous year. No one ever called to follow up or apologize for THEIR mistake. When I called to explain my frustration to the manager, there was no accountability whatsoever. I will not return or recommend this location.

Business Response on Google Feb 3rd, 2024
Hi, Jordyn! We never meant to let you down! We sincerely apologize for the inconvenience you have experienced. Listening to our patients helps us to continuously improve to give everyone the best experience. Our commitment is that this is fixed and handled urgently. We attempted to reach out to you by phone and email to address your concerns and do better to meet your expectations. We would still appreciate the opportunity to speak with you and turn this around. Please reach out to us at the number we provided at your earliest convenience. Kind Regards, Patient Relations

Stacey James on Google

image The staff at this location is just great. Jeff the new manager was patient and helpful. Dr Coccia is wonderful too. I would recommend this place for your next eye appointment and to shop for your new pair of glasses!

Business Response on Google Jan 1st, 2024
Hi, Stacey! Thank you for recommending us! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Rebekah Hellberg on Google

image After nearly 20 years wearing corrective lenses, I can say I've had my fair share of uncomfortable eye exams filled with awkward and confusing directions, never understanding the results. The team at this location was able to educate me, provide top notch clean and healthy care and recommendations that I could afford and feel good about. I haven't been able to see like this since I was a child, I cannot say enough good things about my experience and will continue to share my positive encounter. If you are someone who suffers from anxiety, you will instantly be put at ease and they will be with you every step. The staff single handily needs to be recognized for their intentional effort in your proactive journey. great people, great location, great services, 5 stars ,white glove service, it's infectious!

Business Response on Google Apr 9th, 2024
Hi, Rebekah! How outstanding it is to know our team was so attentive to your wellness! We appreciate you being our loyal patient and sharing this experience. Come see us again soon!

Ashalina Giselle on Google

image I purchased eye glasses on 01/04 which were scheduled to be ready for pick up on 01/25. On 01/25 I called to see if I could pick them up but was advised they wont be in until the next day which was 01/26. On 01/26 I called to set a time up to come pick them up in which I was advised they are on back order as they no longer make the frame I choose/paid for. I was also told that those who were working could not do anything about it as I would have to speak to the manager (Jeff) and that he would be in on Monday 01/29 to call back Monday. Welp today is Monday and I called and was told Jeff will be back Tuesday. Its frustrating that there isnt anyone in the store that can handle such matters/escalations. Because this is for my vision it would have been ideal to have a course of action so that there arent anymore delays. Although the staff have been polite with reponses to my inquiry I feel that due to the length of time sorry is no longer sufficient but a resolve would be. This is my experience.

Business Response on Google Jan 29th, 2024
Hi, Ashalina. We can totally understand your frustration and would hate to leave you awaiting an update any longer. Allow our team to step in and escalate this matter to ensure your eyewear is received as soon as possible! Please connect with us at www.myeyedr.com/patientrelations so we may proceed. Thank you for sharing your concerns. We look forward to turning this experience around!

Load More Reviews

Overall Rating

Overall Rating
( 57 Reviews )
31
4
1
3
18

Write a Review

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