Dr. William K. Monroe, DDS
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10310 Couloak Dr #100
Charlotte, NC 28216 - 704-399-7110
Hours
Chamber Rating
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Teena Ridenhour
Dec 10th, 2023 -
sheri wang
My whole family comes here. They do excellent work. They also have an amazing staff & environment! My 2 year old daughter even loves it. I've been coming to Dr. Monroe for over 10 years. He's even saved multiple of my Dads teeth that others were going to pull. He also took amazing care of grandma when her old office would make her wait in the waiting room for unreasonable amounts of time. What a first class place with people who really care about your overall health!
Jun 21st, 2021 -
Taylor Tempest
Sep 28th, 2018 -
Charissa McSwain
The staff and dentists--Drs. Monroe and Deskus--are excellent. Our entire family goes there.
Apr 16th, 2016 -
Lisa OK
I called this office around the 3rd week in November and asked did they take my insurance which is Medicade and was told yes. I did not make an appointment due to the holidays. Then I had an emergency a couple days later so I called, spoke to a lady who set up my appointment. When my she found out who my insurance was her entire polite personality changed and she snapped and said we don't take your insurance. I explained that they had said they did and even sent me medical forms to fill out and return online which I competed but then they said they never received my forms back. I looked, my forms were sent so I called the office back to explained what was happening and a different lady answers, we made the appointment and again as soon as she found out that my insurance is Medicade her whole attitude changed and she said they couldn't see me. I said I would pay out of pocket and she still gave me a hard time about making an appointment. On my first call when I was told they excepted medicade I told the lady I had found Dr. Monroe's office though my insurance companies website. Dr. Monroe has been an area neighbor dentist for over 30 years and I'm shocked I was treated the way I was. Everyone has seen Dr. Monroe around here since they were small children who are now mid 30's. Shame on this office for telling me wrong then denying my insurance and an appointment, shame on them for saying my medical papers we not returned, shame on them for falling into a corporate role and not caring for those who may have to use Medicade Insurance and shame on you for treating me less of a human because of it, shame on you for being rude to me. I'm going to make sure Dr. Monroe knows what the people in his office did to me.
Mar 7th, 2024
Contact Info
- 704-399-7110
Questions & Answers
Q What is the phone number for Dr. William K. Monroe, DDS?
A The phone number for Dr. William K. Monroe, DDS is: 704-399-7110.
Q Where is Dr. William K. Monroe, DDS located?
A Dr. William K. Monroe, DDS is located at 10310 Couloak Dr #100, Charlotte, NC 28216
Q What days are Dr. William K. Monroe, DDS open?
A Dr. William K. Monroe, DDS is open:
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: Closed
Saturday: Closed
Q How is Dr. William K. Monroe, DDS rated?
A Dr. William K. Monroe, DDS has a 4.2 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Dr. William K. Monroe, DDS
Overall Rating
Overall Rating
( 5 Reviews )Teena Ridenhour on Google
sheri wang on Google
My whole family comes here. They do excellent work. They also have an amazing staff & environment! My 2 year old daughter even loves it. I've been coming to Dr. Monroe for over 10 years. He's even saved multiple of my Dads teeth that others were going to pull. He also took amazing care of grandma when her old office would make her wait in the waiting room for unreasonable amounts of time. What a first class place with people who really care about your overall health!
Taylor Tempest on Google
Charissa McSwain on Google
The staff and dentists--Drs. Monroe and Deskus--are excellent. Our entire family goes there.
Lisa OK on Google
I called this office around the 3rd week in November and asked did they take my insurance which is Medicade and was told yes. I did not make an appointment due to the holidays. Then I had an emergency a couple days later so I called, spoke to a lady who set up my appointment. When my she found out who my insurance was her entire polite personality changed and she snapped and said we don't take your insurance. I explained that they had said they did and even sent me medical forms to fill out and return online which I competed but then they said they never received my forms back. I looked, my forms were sent so I called the office back to explained what was happening and a different lady answers, we made the appointment and again as soon as she found out that my insurance is Medicade her whole attitude changed and she said they couldn't see me. I said I would pay out of pocket and she still gave me a hard time about making an appointment. On my first call when I was told they excepted medicade I told the lady I had found Dr. Monroe's office though my insurance companies website. Dr. Monroe has been an area neighbor dentist for over 30 years and I'm shocked I was treated the way I was. Everyone has seen Dr. Monroe around here since they were small children who are now mid 30's. Shame on this office for telling me wrong then denying my insurance and an appointment, shame on them for saying my medical papers we not returned, shame on them for falling into a corporate role and not caring for those who may have to use Medicade Insurance and shame on you for treating me less of a human because of it, shame on you for being rude to me. I'm going to make sure Dr. Monroe knows what the people in his office did to me.
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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