Starbucks

Confidential Email _{on Google}

May 25th, 2023

Why is this place out of every non-dairy option for the last 4 weeks? Do you have something against lactose intolerance or do you just not care. When I asked why there was no coconut milk, I was told supplies were going to be short until June which makes no sense because the Starbucks uptown told me there is no shortage. I also could not order Oatmilk or Almond milk. To add further frustration, now they arent just short on non-dairy options but they closed the lobby as well so I had to wait 10 minutes to pick-up my online order. The person at the drive thru seemed confused that I was picking up my online order in the drive thru. The cake topper was that they apologized for the lobby being closed by giving me a $4 gift card that had no activation code or receipt so when I tried to use it at another Starbucks, they said it was no good.
There is something really wrong with the manager at this store. It isnt the workers, it is definitely the manager because this should not be happening. Please improve your store before I call your corporate offices. This is absurd. Dont tell your employees you are short when you are just terrible at ordering appropriately for your store and having them hand out fake gift cards. You should be ashamed.
I cant say enough nice things about the baristas but your manager is terrible person short staffing you, closing your lobby down, and not giving you the appropriate supplies to keep customers happy.
Dietary restrictions: No dairy options.

Kelli Robinson _{on Google}

May 19th, 2023

It is truly criminal how slow this location is. Idk what they can do about it, but I feel like theres gotta be a way.

Amber Spencer _{on Google}

May 12th, 2023

White chocolate mocha every time! Great staff! Please let me tip more!