Superior Insurance

Superior Insurance
  • 6914 Matthews-Mint Hill Rd #150
    Charlotte, NC 28227
  •   704-545-7171

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

4.8 - (151 reviews)
142
4
0
0
5
Read Our 151 Reviews

Chamber Rating

4.8 - (151 reviews)
142
4
0
0
5
  • Christina Barham

    Travis and his team at Superior Insurance are always available and have always gotten me and my family and friends the lowest rates possible. I send all of my friends to them! Best place in Charlotte for insurance. Give them a call and see for yourself. They will treat you professionally and are always nice and happy to help and answer questions.
    Mar 18th, 2024

  • Ladonna Anderson


    Mar 8th, 2024

  • E. Kelise

    Travis was super helpful & informative when it came to finding me the perfect quote. Business with superior is quick and efficient:)
    Mar 6th, 2024

  • Shereen

    Edited to update 2/29/24 Apparently I forgot about my awful experience years ago and decided to try them again on the recommendation of family. Well, I was disappointed yet again. I will 100% admit that I called requesting a quote within four days of my current insurance expiring and I completely understand that is a tight turnaround time. I was very clear about this and was assured I would receive a call before the deadline. I did not. When I called back after the promised time, I was told again that I would get a call back by the next day in the morning at the latest (way too late when your insurance expires at midnight). I dont necessarily have a problem with the fact that I didnt receive a quote. The problem lies within the empty promises. If you cannot make the deadline, just say so up front and save both of us the time and trouble. I contacted Superior Insurance to discuss insurance options and was initially helped quickly. Unfortunately, upon two further discussions, my questions went unanswered. And I was put immediately on hold for long periods of time with each call. Terrible, terrible customer service. Dont waste your time.
    Feb 13th, 2024

  • Jacob


    Jan 23rd, 2024

Read Our 151 Reviews

About
Superior Insurance

Superior Insurance is located at 6914 Matthews-Mint Hill Rd #150 in Charlotte, North Carolina 28227. Superior Insurance can be contacted via phone at 704-545-7171 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Superior Insurance?

A The phone number for Superior Insurance is: 704-545-7171.


Q Where is Superior Insurance located?

A Superior Insurance is located at 6914 Matthews-Mint Hill Rd #150, Charlotte, NC 28227


Q What is the internet address for Superior Insurance?

A The website (URL) for Superior Insurance is: https://www.thesuperiorinsurance.com/


Q How big is Superior Insurance?

A Superior Insurance employs approximately 20+ people.


Q What days are Superior Insurance open?

A Superior Insurance is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is Superior Insurance rated?

A Superior Insurance has a 4.8 Star Rating from 151 reviewers.

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Ratings and Reviews
Superior Insurance

Overall Rating

Overall Rating
( 151 Reviews )
142
4
0
0
5
Write a Review

Christina Barham on Google

image Travis and his team at Superior Insurance are always available and have always gotten me and my family and friends the lowest rates possible. I send all of my friends to them! Best place in Charlotte for insurance. Give them a call and see for yourself. They will treat you professionally and are always nice and happy to help and answer questions.

Business Response on Google Mar 18th, 2024
Hi Christina. Thank you so much for the review. We really appreciate it. Just let us know when you need us and we will get on it for you.

Ladonna Anderson on Google

image

Business Response on Google Mar 3rd, 2024
Hi Ladonna! Thank you so much for the review. Hope all is well and let us know if you need anything.

E. Kelise on Google

image Travis was super helpful & informative when it came to finding me the perfect quote. Business with superior is quick and efficient:)

Business Response on Google Feb 20th, 2024
Thank you so much. Hope you are doing well and let us know when you need us.

Shereen on Google

image Edited to update 2/29/24
Apparently I forgot about my awful experience years ago and decided to try them again on the recommendation of family. Well, I was disappointed yet again. I will 100% admit that I called requesting a quote within four days of my current insurance expiring and I completely understand that is a tight turnaround time. I was very clear about this and was assured I would receive a call before the deadline. I did not. When I called back after the promised time, I was told again that I would get a call back by the next day in the morning at the latest (way too late when your insurance expires at midnight). I dont necessarily have a problem with the fact that I didnt receive a quote. The problem lies within the empty promises. If you cannot make the deadline, just say so up front and save both of us the time and trouble.
I contacted Superior Insurance to discuss insurance options and was initially helped quickly. Unfortunately, upon two further discussions, my questions went unanswered. And I was put immediately on hold for long periods of time with each call. Terrible, terrible customer service. Dont waste your time.

Business Response on Google Oct 23rd, 2019
Shereen, that is completely unacceptable and I apologize for your long hold time. I reviewed those call hold times and have addressed those with all staff. I feel like putting someone on hold is fine, as long as we stay in contact with them and address the issue quickly. Thank you and if you have any further questions, call my office and ask to speak to me directly and I will be glad to help you.

Jacob on Google

image

Business Response on Google Jan 9th, 2024
Thank you so much Jacob. We really appreciate the review.

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Overall Rating

Overall Rating
( 151 Reviews )
142
4
0
0
5

Write a Review

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