PARTs Charlotte

Everything you need for washers n dryers. I repaired my dryer n they had the part
Mar 1st, 2022

Jan 24th, 2022

was assigned to this company for dishwasher repair. at first, they reached out quickly and scheduled the technician to come out. he quickly verified the problem and said they needed to order a part. no problem. well, joke's on me because this has become a HUGE problem. first, they order the wrong part. next, there is ZERO communication from them, either with me or the warranty company. seems like it's a constant issue with this company. I'll be reaching out to the Better Business Bureau with some feedback. ps. almost a month later, and still nothing from them...
Sep 16th, 2021

We received a call from a technician on Thursday July 16, 2020 stating someone would be at my home Friday July 17 before 2 PM. At 3 PM we reached out to the scheduling person and was told they would talk to the technician and call us back. That did not happen. The part for our refrigerator was ordered in April 2020 and we have waited 3 months to have this issue resolved. Many emails and phone calls have been sent/made to the fc-FTC service and scheduling branches. We have lost faith in this company and are actively seeking help from other vendors.
Dec 30th, 2020

I had been trying to get my stove repaired since Thanksgiving. They came and fixed it the first time but wanted to put a white panel on a chrome stove! No! So the part was to be removed and reordered. Next the warranty department scheduled two appts with them for me. I called and confirmed but they never showed. Today I told them I would report them to BBB AND FCC they canceled my service order after I called to discuss my frustration I was hung up on 3 separate times. So if you can wait for a repair from November to July this is the company for you.
Dec 22nd, 2020