Dwell at Carmel

The team at Dwell @carmel are just amazing, I have lived here 2 years the office an maintenance team go beyond what you would expect to make this place feel like home . I want to thank all of you for your hard work .
Feb 23rd, 2024

2 year update: Still terrible. Absolutely NO improvements WHATSOEVER. Mold everywhere. The apartments are poorly constructed and I suspect they have been making me sick. EMERGENCY MAINTINENCE just ghosted me. I have been ghosted twice by maintenance in one month. If they say they will come back without being reminded and not to worry, don't count on it. I actually have very little issues with the maintenance people themselves besides this issue (albeit it is a big one. They are supposed to be in my walls right now. I have heard nothing.) they are very polite. Constant struggle with the leasing office, as usual. Every day I stay in this complex is another day wasted. I cannot wait to leave. Believe the bad reviews!!!!!!!!!!!!!!!!!!! Bugs. Hellish phone wait times. Too many broken things in the apartment when I first moved in to possibly report in time. Late emergency maintenance (no fault of the worker himself). Don't move here
Jan 4th, 2024

From the moment I walked into the leasing office I knew I was home. The way Mili greeted me made me feel as if she was waiting on me to show up. It's A very quiet and friendly community. Conveniently located near everything you could need
Dec 11th, 2023

For a YEAR AND A HALF, our apartment would flood EVETY TIME it rained. It took until 2 weeks before we moved for the problem to be temporarily fixed. We CONSTANTLY alerted the rental office, who did absolutely nothing to help us. There were NO compensations made. There was no discount on water or our rent. The only competent staff member was i think his name was Anthony. There was a constant turn over of staff. We were called liars by one of the maintenance men. We tried to go to corporate, but they ALSO did nothing. This is the worst apartment we have EVER stayed at. Nobody here cares about you, just your rent check. The company allows workers and tenants park in handicapped parking spaces even when there are no placards or handicapped license plates. The upstairs neighbors were a nightmare until they moved a few months before us, constantly vacuuming until 2:30 in the morning, constantly moving furniture across the floor until 3 or 4 am. We told the rental office EVERY TIME it happened, about a year and a half. Nothing was ever done.
Dec 1st, 2023

I lived here 2 years ago for two years and thank God for freedom! Terrible place. They kept my deposit and still sent my account to collections even though my deposit would have covered whatever they claim I owed when I moved out. The apartments are literally sinking into the ground. My building was not leveled and it felt like you were going to fall off of the balcony if you went out there. It was clear there had been a fire in my unit and they did a rush job of trying to conceal that vs. actually updating the apartment. The units are old and full of mold. The bathroom in the hallway felt like you would fall thru the bottom of it. Old appliances that look like theyre from 1985. Management is barely ever helpful. The only time they reply in a timely manner is when its time to pay. I would not recommend this place. Theyre gonna try and come under this post to resolve the issue but the damage is already done. Now I cant get a place because yall kept my deposit AND tried to charge me for the last months rent like yall couldnt use the deposit for it. There is no way I should owe yall $1,700 for these roach and rat infested apartments. My credit has taken a hit because they are slum lords!!! I wish I had pictures of the piss poor living conditions but I dont.
Oct 15th, 2023