UNC Mental Health Specialist

Natalia Kolokolnikova _{on Google}

May 20th, 2019

Very happy with the service. They do not provide therapy, but this is the only place where I was able to quickly get a new prescription after arriving from Europe. They agreed to see me the next day after I call. Bryan Krehnbrink is a very nice man, always a pleasure to meet him.

Charlie C _{on Google}

Dec 1st, 2017

I do not recommend Dr. James (Jim) Jensen, psychiatrist. Very poor communication with this doctor. I am a former patient of his trying to obtain my medical records. He refuses to release my records and doesnt have the decency to even call me back. Doesnt seem like too much to ask given the thousands of dollars paid to this man. Seems he only cares if theres a check involved. Treatment average. Would not recommend.

starfleet _{on Google}

May 30th, 2017

My first time being admitted to the hospital was at UNC, and it wasn't as terrifying as I had made it out to be. I thought I would be poked and prodded for hours and not even be able to socialize with people my own age, but it really wasn't the case. I met some people there that remain my friends even after discharge. But that isn't really what the review is for.
Upon admission, I had no clue what was going on. I was sat in the day room for around six hours before they finally decided which room I would be placed in, since there were 3-4 discharges that day. Staff seemed pretty nice and welcoming in the beginning, which I took as a good sign.
A few days after admission (I was admitted on a Friday) things really began picking up. People I had met down in the Emergency Department (ED) were getting admitted as well, and it was good to see faces I recognized. However, two of them were prone to having seizures, which caused stress among staff and patients. On one night, things got really rough. The nurses and nursing staff were yelling at us to be in our rooms, and I had a roommate at the time. I was pretty close with her, but she was off receiving treatment for Cystic Fibrosis, so being alone in your room in a stressful environment is a big no-no. I tried to hurt myself two different ways, and the next morning when I had to talk to the treatment team and I said that, they thought it was somewhat trivial. Problem is: you get punished for doing that. Negative reinforcement is really bad for my mental health, so this made me feel worse.
I also feel as if they discharge patients too early. When I was discharged, I didn't know until around two hours before that I was leaving. I had stated the night before that I would not feel safe going home, but the staff believed I was just nervous about transition. I claimed numerous times that I would hurt myself when I left, but they just nodded and looked at me. If my parents hadn't completely cleaned out the house and locked up sharp objects, I easily could have gone back there that night- or worse.
As many negative things as I have said in this review, treatment was overall a positive experience for me. I would recommend UNC, but I would listen to this review and be prepared for the way they conduct treatment.