Bruegger's Bagels

Apr 10th, 2024

I've ordered the Sriracha Honey Sunrise at least 20 times over the last couple of years. I can forgive minor things like an untoasted bagel, over/under cooked bacon, wrong type of egg, ( I usually get egg whites), I've never had one that featured an untoasted bagel, undercooked bacon, regular egg and zero amount of sriracha honey cream cheese. I get it, working this type of food service is fast, demanding, and unforgiving. That's why I let a lot of things go, but this is wrong in every way it could be and should be addressed. Doordash refunded $3.00 but honestly it should be a full refund. Edit: I gave it another try and my order was completely wrong again. This time I contacted them directly for a refund and waiting for a response.
Mar 24th, 2024

Great selection of healthy tasty bagel and sandwich choices made exactly your way. Staff isn't always quick or experienced, but they are always friendly and accommodating. Wish it didn't close so early in the day
Mar 17th, 2024

This is a bagel chain with a good menu selection however the bagels are on the small side and the prices are slightly expensive for a single bagel with nothing on it. I got an asiago bagel with nothing on it at $2.39! Outrageous price for something so small. That wouldn't even sell for that price in NYC. Outside is crusty and chewy but inside is soft. Gets stuck in the molars and between teeth easily. Reminds me of the Manhattan bagel chain bagels (not a good thing.) I got the Farmhouse sandwich with a single egg ($6.79) which had good flavor but you may still be hungry afterwards as the portion is on the small size. I'm a petite person - maybe my appetite is big but judge for yourself with the picture or my small hand next to the sandwich. (Excuse the dry hand as I was on my way to the airport using a hand sanitizer after the gas station and didn't have my lotion on me.) There were a lot of staff but slightly unorganized. The female cashier needs to be more communicative with both customers and staff to speed things along. I can see why some reviewers would say service is slow. Thank goodness I came at a time when there wasn't a lot of people. The bagel variety are behind the counter behind the staff so if you're new to the establishment, you can't really see what kind of bagels they have to choose from. Plenty of indoor seating and plenty of parking.
Mar 8th, 2024

Just wonderful experience here this morning. Searching for breakfast in Eastgate Shopping center and this place popped up. Walked over and got in line. Line moved efficiently and got hot food in less than 5 minutes. Sausage egg and cheese on cinnamon raisin bagel was so delicious. Small coffee was so fresh and delicious. I love good coffee and this was great coffee. House Blend. Warm and friendly atmosphere. Staff were nice and even customers too. $10.54 my total
Mar 3rd, 2024