Brookdale Cary

Brookdale Cary has been a wonderful solution for our family. The care is excellent, the Management is excellent, the facility is very clean, the food is excellent. There are weekly outings and activities all day long. I would DEFINITELY recommend Brookdale Cary to anyone looking for a specialized Memory Care facility
Apr 3rd, 2024

I would NOT recommend this facility to anyone. We were completely duped to move my father into the facility for dementia care. They spoke a big game about special events, field trips, personal care and delicious food. All promises were lies. We had him moved out in less than 48 hours. During that time we were able to take pictures of blatant neglect. The toilet in his room was broken and was not fixed for over 24 hours. The cafeteria floor was so sticky and dirty we thought it was a finish to prevent falls; it was not. Any time he or another resident needed help I had to search for a caregiver. I was able to talk to other family members who were there desperately trying to support loved ones who were not getting the care they were paying for. I did not come in contact with one family of a dementia patient there who said they would recommend Brookdale. They all were looking for the next move. We recognize the limits of group facilities due to NC laws, but this was horrible. I will say it has encouraged me to become an advocate for dementia care in the area. This is why I will continue to write about the experience at Brookdale Cary. Picture attached was a wheelchair bound resident who was left by herself in the cafeteria. She was yelling for someone to help her.
Mar 13th, 2024

Not great place if your looking for an employer that is understanding when it comes to emergencies, dont forget about the mold they have in many rooms on the ceiling but they insist its dirt , and the employees leave the residents unattended while they are eating which is a choking hazard as well as they allow residents to eat others food , meals are never served on time usually residents sit there and wait for an hour to hour and a half many of the girls that work they will swear at the residents they talk about the residents behind there backs it all around not a great facility Ive definitely worked in much better places dont let them sweat talk you looks can be deceiving this place is horrible and HR lady is a joke they should be shut down
Apr 11th, 2023

Moved my mom out due to poor care. Staff changed on a monthly basis. She had severe bruising and a hematoma on both arms from a staff member. Gained 70 lbs from carbs and now suffers from back pain and high cholesterol. Personal items went missing. Poor communication from management. False advertising.
Dec 27th, 2022

Nov 30th, 2022