Sam's Club Tire & Battery

Great service
Jun 20th, 2023

knowledgable sales person who really helped me with my old heavy dodge van to get the right tires installed
Jun 15th, 2023

They can't answer the phone apparently and can't walk up and talk to anyone in the tire shop because nobody is there
Jun 7th, 2022

The price for tires is great. But waiting for tire rotation and trying to schedule one is difficult.
Mar 13th, 2022

So my experience was a comedy of errors on my end. I ordered online and managed to order the wrong tires - always do a final check. From Sam's end of things, the guys were incredibly patient and kind. Getting the right tires ordered was a breeze and the young man who helped me (I should have gotten his name, but didn't) was attentive and perhaps the kindest soul I've ever seen in a big box store / auto shop. When I went in for the installation, the shop was a little busy, but Dominic and crew were friendly and helpful. They seem like a real team. Be aware that if you want tires installed, they are booking appointments about a week to 10 days out. With an appointment, my 4 tire install was done in about an hour. It takes about 3 days per the app for tires to arrive and they will call you to schedule when they get your tires. If they have what you need in stock, you can be worked in, but appointments take priority, so you may be waiting for a while. Overall, I got a great deal on a nice set of tires and everything is going great. I didn't need them urgently, so it was no problem to schedule ahead of time. The staff was easy to work with and made me feel at home. Edited to say: After reading some of the other reviews about waiting at the desk, look to see if there is a Q code in a frame at the register. Scan with your smartphone camera and tap the yellow link that comes up. That will notify staff that a customer is waiting.
Jul 24th, 2022