Geeks On Site

Arrived on time. Very pleasant and professional. Fixed problem within 30 minutes .
Sep 2nd, 2022

I've been using Geeks on Site for a few years now, and they are there 24/7 to handle any computer issues. They are polite and keep in touch with us when we need a PC 'tune-up'.
Aug 29th, 2022

The young man was neat, clean, pleasant and respectful. He got right to work and obviously knew what he was doing. I would not hesitate to call them again.
Aug 17th, 2022

I contacted the company, told them that my Brother MFC9340CDW control panel had gone dark and may need to be replaced. I was told it would cost $230 and that a tech would arrive the following day, that I had a 2 hour window between 1 & 3 PM, Tech arrived at about 2:45. I had called and notified them at about 2:30 that no tech, to be told by them that this was the window to expect him, but I would still get 2 hours of service from the tech. So far so good... I had let the company know that there was another Zebra label printer I had not been able to install and had a BrotherMFC 2700DL that needed to be serviced/checked over to make sure all was well (figuring, a 2 hour slot I'm paying for, should get my money's worth and have all printers fixed). Tech arrived without the replacement part that I'd told the person on the phone that I needed. Tech spent 2 hours total, charged $230 Was unable to get the label printer working--it's being returned to Amazon Wasted a bunch of thermal print labels in the process. When I was unable to install that printer and it would spit out a bunch of labels I'd just rewind the spool and start from scratch, not wanting to waste labels. He didn't care much about the labels. When he left 2 hours after arrival, nothing had been accomplished. Uninstalled printer Color printer with burnt out control panel--he told me to contact Brother to order the replacement and he thought he could install it. No thanks, will bring it to a local printer repair facility which is what I should have done initially Will never use Geeks on Site again.
Feb 10th, 2021