Truist

Opened a checking account Tuesday and they put a block on my account instead of contacting me. Worst bank. Closing my account.
Feb 19th, 2024

I had to handle my deceased mothers account at Truist and has been the worst experience. No guidance on their processes and even after I came to the bank to handle her estate no one properly educated me on processes or assisted with those processes. My deceased mother was charged $12 a month for a maintenance fee because they failed to change the accounts correctly. I would never bank here!!!! Truist Trash
Nov 29th, 2023

This bank has always been the worst one in town. I recently had a name change due to marriage. The banker at this location gave me a hard time and indicated I needed to bring my marriage certificate to change my name. Even though, my driver's license was already updated and is a valid form of identification. I went to another location and was updated within 2 minutes. The banker could have updated the name on the same visit when I was there. Instead gave me a hard time as if I was stealing money out of my own bank account for 500 dollars LOL! Why is there such a consistency issue with other locations?
Sep 29th, 2023

Thanks to Ryan McRoy. She is very professional and friendly.
Jul 19th, 2023

$8.00 to cash a check drawn on this bank. The staff is rude and just regurgitated bank policies to me. The real reason for such a extortion fee is to try and force someone to open an account... This is not the way to get someone's business, so glad I don't bank at this place.
Jun 14th, 2023