Best Plumbing Tile & Stone

Nov 24th, 2022

would give zero stars if possible.  The worst customer service.  Nothing like  being ignored even if you have an appointment - which we did.  Nobody greeted us or asked if we needed help upon entering or during the entire time we were there.  Had to "find" our Rep ourselves who was poking at her keyboard & said she "needed a few minutes and we could look around".  Fast forward 20 minutes, she was still busy & never bothered to check on us, or ask someone else to assist us (3 other available workers).  "BEST" to find yourself another plumbing supply company!
Nov 12th, 2022

Remember very professional got me what I needed quickly and at a reasonable price
Mar 24th, 2022

Not a great customer experience. Will shop online from manufacturer instead.
Jan 22nd, 2022

I highly recommend Anne Davidson at Best Plumbing! I actually went into the store a couple of times and met various sales associates who were not helpful at all - one of whom actually told me to contact robern directly to learn about vanity options, which resulted in my purchasing the vanity direct from the manufacturer. However, the third time I went to finalize fixtures for my bathroom, I had the luck of meeting Anne! Even though we were tied to another sales associate, she was kind enough to take us on, and give us real, genuine advice, including selecting a sink with less splash back and also guiding us on where we can save money. Afterwards, (even though she never even asked - that's how kind she is!) I specifically asked to switch associates to make sure that she would get the commission from our sales. A word of advice to the other associates, just going on to your products websites and showing their options is NOT actually helping a customer - we can do that ourselves. The difference is meeting somebody who cares and gives you advice from their years of experience! Not sure if I recommend Best Plumbing in general, but I definitely recommend Anne!
Apr 5th, 2022