Residence Inn by Marriott Yonkers Westchester County

I submitted an Event Request Form, through their website, on March 13th and received an automated email response thanking me for the request and indicating that a sales person would be getting back to me in a couple of days. Several weeks have passed, no reply. I've called several times only to be told that the "sales" voicemail box is full. The email address for the sales person that I was given by the Front Desk is incorrect. Emails are returned as undeliverable.
Apr 1st, 2024

I stayed here for 2 nights for a conference. The staff at the hotel were very friendly and helpful. I got a better deal for this hotel than the Courtyard Marriott across the street. However, whatever cleaning product they used in the hotel I was very sensitive to it. My original room I declined because it was musty (I thought it was cigarettes) but when I got to my room I smelled it only in the bathroom and then I smelled it in other parts of the hotel, so I knew it was a cleaning product. Thankfully it didn't bother me since it was only confined to the bathroom. The breakfast was a little disappointing, mainly packaged foods rather than a buffet. Nonetheless, the great service received made up for the cons. If I returned for business in the area again I would gladly stay there. Rooms: Spacious, but not as modern as other hotels.
Mar 17th, 2024

Mar 3rd, 2024

Jan 30th, 2024

This has been my go too hotel for my monthly appointments at Sloan Kettering. My chemo treatments are five days in a row between Westchester and manhattan so it's very assessable and not very complicated to get too. The large room with couch, desk, and dining table, large TV on a swivel stand and desk separates the space giving you a feel of a separate bedroom. There is a nice size window allowing plenty of natural light. It's amazing that they over a nice kitchen with full size fridge, stovetop, microwave, and dish washer. It was also amazing to find kitchen essentials like a coffeemaker, coffee, silverware, plates, strainer, measuring cups, cups, paper towels, dish soap (both for the dishwasher and regular use, they even have a sponge!! It's not outdated and The counters are REALLY marble!! The staff have been really nice and polite, the breakfast is the bomb with a waffle maker and a nice assortment of other hot and cold options. The front area is really cool and stylish. They even have a fire pit and bbq for customers. My only small issues would be that they stop card access to the side entrances of the building and you have to go thru the main entrance and all the way down the corridor to get to your room. 8 or 9pm is way too early to lock the door ( and the time they allow access in is also a pain)I get why they do it but it's a huge headache for people that have dogs, and for smokers, and people that have things to do at night. Another minor issue is The room doors automatically SLAM shut. I like the fact they close all the way but they are so heavy that it will wake the dead if you don't have a hold of the door to close it, the sound will shock you! That's something maintenance can fix by adjusting what closes it on top. It makes it really hard when you have your hands full since there is no hook or anything to hold the door open. I'd also like to see the pool/hot tub open instead of the area used for storage. Allowing people to use the hotel pool next door is an ok option but that tells me that it's not a county wide shut down of all hotel pools so fixing whatever Westchester county deemed the pool unusable would be better. Especially for the people that book hotels based around a pool and/or hot tub option and its used as an advertising perk. Lastly the parking lot and walkway should have been plowed and shovelled better. My boyfriend fell on his back because of stepping onto black ice after trying to find a level place to put his feet after getting out of the car. I know people dont not want to shovel in between every car but not clearing the spaces at least in between the vehicles that are parked in front of the sidewalks makes getting on the sidewalk to go into the building treacherous. Rooms: In addition to what I stated above, They really have thought of everything when they built a hotel offering rooms with kitchens. To provide what people need to cook and eat with goes above and beyond in my opinion. Nearby activities: The Hudson river is really close as well as the zoo, casino, and easy access to Manhattan Food & drinks: there are lots of food and drink options nearby as well as groceries,and several pharmacies very close.
Feb 10th, 2024