Gerber Collision & Glass

Don't use this shop.They work for insurance company.
Feb 26th, 2023

Very informative and friendly staff , well kept.
Feb 17th, 2023

Excellent Customer Service! Very Ethical & Professional! I scratched the rear fender of my black 2019 Ram 1500. I tried a home scratch repair kit that made it worse. I sent an online quote request to Gerber and Mike responded to me asking to view the vehicle so he could get the best estimate for me. I called Mike back and he got me in within 15 minutes, saw the swirl marks which show up bad on black paint, but only in the right reflection which is why he wanted to see it. He was able to fix this for me at no charge. They won my service for life (as long as I live in the area). Thank you Mike for making this stress free and fixing my mistakes!
Feb 6th, 2023

Dec 6th, 2022

Do not use this shop. They will make the outside look pretty but damage the inside. They took two weeks because they do a 5 second estimate to order parts so they had to order more so I was with a car for two weeks. There is check engine light that came on after they had possession and claimed its not from the crash. It was inspected by the dealer ship a week before hitting a deer. I did have drive the car for a month before the repairs could be done with no engine light on. They informed me the engine light was due to an O2 sensor in the coolant system based on past history that was before I had the crash. They flat out told me that insurance wouldnt cover that. They indicated that is why the vent system wasnt, Okay. Ill take it to a specialist. They failed to tell me that its affecting my AW drive so it malfunctions and says 2w mode engaged. This is of course in midwinter. The person who answered the phone was very short with me and said we told you that would happen and you cant talk to the person who is in charge of the case because she took lunch at 10:45a. I will give them partial credit for allowing me to drop off early. They told me when I scheduled they dont do drop offs then when I called back the next they could since I was asking about having a friend do the drop off. The partial credit it cancelled out by the fact they barely have room for the cars they take on.
Jan 10th, 2023