Chamber of Commerce

      Optimum

      ( 42 Reviews )

      Optimum
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      Hours

      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.5 - (42 reviews)
      21
      5
      3
      1
      12
      Read Our 42 Reviews

      Chamber Rating

      3.5 - (42 reviews)
      21
      5
      3
      1
      12
      › ‹
      • phillip salli

        Can't express enough how TERRIBLE the cell service is. Sure, it's cheap, but if it doesn't work, why bother. My wife and I have to restart our phones at least 3 times a day because we keep getting knocked off this low quality network. I walk into the supermarket and lose cell service immediately. If the phone is on my wifi and I leave the house, it loses the cell signal a block away from the house, and I have to restart the phone again. I've missed calls and texts since I've switched to this low-budget garbage. Don't bother asking the store staff for help. They know it sucks too, and they can't admit it. The Dolan family has been screwing NY'ers for decades. And on it goes! Stay away, I'd give it zero stars if I could.
        Feb 14th, 2024

      • Brandon McCants

        Fast service
        Feb 7th, 2024

      • Asad Ali


        Jan 7th, 2024

      • G Bach

        Service was quick to exchange equipment. Staff are mostly knowledgeable about products, services, and specials offered. Not all products offered are displayed in this store. Parking lot is small and shared with other stores, including that coffee shop chain next door.
        Dec 18th, 2023

      • Jacquie Rath

        Amazing!! Jay and Juliana exemplify the gold standard of customer service. Positive, knowledgeable and personable!
        Dec 15th, 2023

      Read Our 42 Reviews

      About
      Optimum

      Our Optimum store located in West Hempstead, NY provides cell phones and accessories. Enjoy live in-person support and shop with one of our Retail Specialists, and more. You can explore Optimum’s products, plans, and services, and also see how Optimum can save you money on your Internet, TV, and Mobile bill. With Optimum Mobile, you can stay connected on the largest and fastest 5G network. Visit our store in West Hempstead, NY today for all of your digital entertainment needs and receive our white glove customer service.

      Contact Info

      •   (888) 467-8468

      Questions & Answers

      Q What is the phone number for Optimum?

      A The phone number for Optimum is: (888) 467-8468.

      Q Where is Optimum located?

      A Optimum is located at 580 Hempstead Turnpike, West Hempstead, NY 11552

      Q What is the internet address for Optimum?

      A The website (URL) for Optimum is: https://www.optimum.com/stores/ny/west-hempstead/580-hempstead-turnpike.html?utm_source=GoogleMyBusiness&utm_medium=organic

      Q What days are Optimum open?

      A Optimum is open:
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM

      Q How is Optimum rated?

      A Optimum has a 3.5 Star Rating from 42 reviewers.

      Hours

      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM

      Ratings and Reviews
      Optimum

      Overall Rating

      Overall Rating
      ( 42 Reviews )
      21
      5
      3
      1
      12
      Write a Review

      phillip salli on Google

      image Can't express enough how TERRIBLE the cell service is. Sure, it's cheap, but if it doesn't work, why bother. My wife and I have to restart our phones at least 3 times a day because we keep getting knocked off this low quality network. I walk into the supermarket and lose cell service immediately. If the phone is on my wifi and I leave the house, it loses the cell signal a block away from the house, and I have to restart the phone again. I've missed calls and texts since I've switched to this low-budget garbage. Don't bother asking the store staff for help. They know it sucks too, and they can't admit it. The Dolan family has been screwing NY'ers for decades. And on it goes!
      Stay away, I'd give it zero stars if I could.

      Business Response on Google Feb 10th, 2024
      Thanks for taking the time to rate us, pHILLIP. We just want to let you know that we are here to help and would be happy to further address any service problems or account questions you may have. Please feel free to email us back at [email protected] and include your full address , account number and Optimum mobile # and we'll be happy to help. ^Mark

      Brandon McCants on Google

      image Fast service

      Business Response on Google Feb 4th, 2024
      Thank you for taking the time to rate us. ^Rich

      Asad Ali on Google

      image

      Business Response on Google Jan 18th, 2024
      Thank you for taking the time to leave a review. We appreciate your feedback. Please don't hesitate to contact us if you need assistance with any service-related issues. We'll be happy to help. ^Juan

      G Bach on Google

      image Service was quick to exchange equipment. Staff are mostly knowledgeable about products, services, and specials offered. Not all products offered are displayed in this store. Parking lot is small and shared with other stores, including that coffee shop chain next door.

      Business Response on Google Dec 19th, 2023
      Hello, we appreciate your feedback on your most recent experience at your local store. Thank you for taking the time out to leave a review and rating. ^Whitney

      Jacquie Rath on Google

      image Amazing!! Jay and Juliana exemplify the gold standard of customer service. Positive, knowledgeable and personable!

      Business Response on Google Dec 15th, 2023
      Thanks so much for taking the time to recognize the agents who helped you, Jacquie. It is very much appreciated! ^Angie
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      Overall Rating

      Overall Rating
      ( 42 Reviews )
      21
      5
      3
      1
      12

      Write a Review

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