Doodle Bugs! Children's Learning Academy

Jan 20th, 2023

We had to leave. After 4 different directors in six months, several teacher replacements, and two price increases it just got to be ridiculous. I am saving $400 a month by not going to doodle bugs. Guess what they are hiring for a new director again. They cant keep employees and the prices keep going up. They increased prices in September and then again in January. They change policies in the middle and since the contract allows this there is nothing you can do. When I signed up I had the ability to get 2 weeks of 1/2 price vacations. When I went to put in my notification of vacation they said we no longer do that.
Sep 25th, 2022

The cameras are useless, if your not staring at a computer all day theres no record of what happened, our son came home with a large scratch/ mark across the back of his neck that lasted all weekend, no report, no one seems to know what happened, and best part, no camera, even when on is in the corner, so when something does happen, all they have to say is i dont know and thats all you get, even with cameras, waste of money
Sep 17th, 2022

The teachers and staff are so caring and kind - they truly want the best for the children! **Second Edit: We were incorrectly charged for an additional week despite being told we would not be. I had to call the center three times (and called/emailed the home office, but no response there) to confirm theyd reimburse us. We were told a check for that and our original deposit was mailed out ten days ago and have not received it. *Edit: I maintain my prior review that many of the teachers and staff are caring and kind, and want the best for the children. We were lucky enough to experience a few teachers like this, and a few staff members as well. However, since starting Doodlebugs 18 months ago, my son has had six teachers and six different classrooms due to staffing issues and shortages. We spent months walking in and not knowing what classroom he'd be in or which teacher he'd be with. For the past five months we were lucky to have the same (amazing) teacher and remain in the same classroom, but that has changed again. We need a setting that will provide for more stability, reliable care, and be a productive learning environment for our son. We finally removed him from the center this week. It saddens me to edit the review, as I had high hopes for the center. It was the first daycare that we enrolled our son in, after a great deal of research, and we'd heard such good things about it. We're disappointed, not only for ourselves, but for those at the center who truly strive to give our children the best and were not given the support they needed to be able to continue working there.
Mar 1st, 2023

This place used to be such a great center. We have two daughters and my oldest graduated from here. When our youngest was here it started off well until she went into the toddler room. When she started there shortly after was constantly coming home with rashes. We would also often pick her up and she would have soiled diapers, both 1 and 2. We tried speaking with the teachers first and would improve for a week or so and start over again. We brought to the center director and regional manager and same thing, would improve for a short while and go back to same thing, constantly coming home with rashes, one time so bad our daughter had blisters. It became very clear they had no oversight of duration between changes, we were told there was a 2 hour policy although she would go 3+ hours without changes. We then reported them to the OCFS and 2 days after their inspection we were unenrolled with 0 notice to move her to another center. We ended up moving her to a new center (which we already were looking after this terrible experience with DoodleBugs) and she has had 0 rashes. The customer service and management at this place is horrible, if you have an issue they will simply unenroll your kid than resolve it, I think they are also on like the 6th center director in the last 2 yrs (ever since the original director left that had been there for years).
Sep 25th, 2022