Alpine Cartage Services Inc

Jan 12th, 2024

Wow the girls answering the phone are extremely nasty
Sep 26th, 2023

Worst experience ever...Heavy lady receptionist told me I can come pick it up, come to find out gotta wait 5hours for them to unload or come tomorrow after a 2 hour drive. And called me 4 times to confirm only to be told bad news at the location C5B. Crazy ...
Sep 26th, 2023

Excellent service, very friendly, I totally recommend, request special service for delicate things
Jun 22nd, 2023

I have never dealt with a more RUDE customer service representative than Christine at Alpine. She is the OPPOSITE of customer service. I scheduled a delivery of furniture, and when I asked for a specific window the response was "I don't know what to tell you, what do you want from me?". I held my tongue just so I would get my furniture. After taking a ferry to meet my delivery, the furnitre was never delivered at all during the entire window that they gave me. Not only was the furniture not delivered, but they didn't even call me to tell me that they were unable to fulfill the delivery appointment. I had to wait over the long weekend to call THEM and be told that my furntiure wasn't delivered because it was "lost". Every time I called back i got a differtent story. They never proactively called me, I always had to call them for an update. So then they claimed that half the furniture was missing and when I ask Christine if she has any of my items her response was "I don't know what you ordered how am I supposed to know". I assume she is somehow related to the owner of the company because this person should not have a job. After speaking with SEKO Logistics they knew exactly who I was talking about and said they have no idea how she hasn't been fired yet. IF the owner of this company would like to speak in further detail, my incident number is RST 810127 and I would be happy to discuss it with you. And if you don't have to keep Christine on as an employee, do your business a big favor and fire her. I will actually never order from this furniture company again in fear of having to deal with your company or Christine.
Mar 27th, 2023