Arby's

Rick Lee _{on Google}

Mar 22nd, 2024

They try their best That's all we can ask for

Monique _{on Google}

Mar 21st, 2024

The food was undercooked and cold. The person who took the order sounded like a blithering idiot and didn't understand how to do something simple like take an order. The quality of service and product was awful. I dont plan on going back to this whole in the wall anytime soon! I miss the days of quality service and food.

Theresa marie _{on Google}

Mar 31st, 2024

Edit 3/31/24, zero stars deserved 6 months since last order for delivery & this was probably the worst yet. Delivery via grub hub. They used to have one of the best fish sandwiches, no longer, the fish was absolutely disgusting, very very fishy tasting, completely cold, probably sitting around for hours, curly fries cold, hard, beef & cheddar cold, messy. I tried 3x to call this store, but no one would answer, unless you can actually go to this restaurant I would advise against ordering delivery, they just do not care at all, do nothing to rectify ongoing issues and the delivery companies like grub hub or door dash also do nothing to correct these ongoing issues. Reporting these problems to their guest support links also does nothing. I've reported twice, they offer a free sandwich, which I can't use on delivery so it's useless. DO NOT ORDER DELIVERY FROM THIS STORE, IT IS ABSOLUTELY DISGUSTING FOOD THAT'S COLD, OLD & VERY LIKELY WILL MAKE YOU SICK!!!
10/2/23.
Its been almost 3 months since last order, which was bad, cold, possibly spoiled. Today was Delivery via door dash due to disability i need delivery. The curly fries were ice cold, the store just opened, they should have been fresh & hot! my gyro had no lettuce, onion, just tomato! My beef & cheddar smelled & tasted off, in the garbage it went. My turnovers were also cold, not warmed. All ridiculous considering store just opened within 30 minutes. They have major quality issues here that have been unresolved for over 6 months now. The owner needs to wake up & take control of his store, the employees & cold food, this is just unacceptable.
7/10/23 update deserves zero stars
I contacted guest support as advised. Today I decided to try arby's again. Well it was as bad if not worse than 3 weeks ago. 2 beef & cheddar were stone cold, no warmth at all. Buns smelled weird & were cold as well. Fries again cold. I'm not sure what has happened but arbys used to serve hot food. Especially important when it's delivery. But your workers do not care about any of this as is evident by the disgusting food they are sending out. Owner seriously needs to get informed & fire these lazy, ignorant non working individuals.
$30 for food I literally threw in the garbage, as I was afraid I'd get sick. No excuse can justify this arby's. because it's delivery your workers do not care, why?? Because they do not have to make the situation right. Door dash does, & they only credit occasionally. So it's the customer who loses out all the way around. Sorry but a free sandwich coupon will not make this situation right or better. Keep up this kind of customer service & you will lose customers guaranteed. Do better!!!!!
Everything was completely cold & gross! Waygu Burger was just thrown together, hope I don't get sick as it was not even warm, fries disgusting, cold, hard not worth eating. Cheese sauce was cold. Who is working today? Fire them, as they do not care about customs or Arby's. No excuses, My God this was just terrible. Buffalo Chicken Slider is so tiny worth maybe $1. Not $2.59, what a joke!! This was a delivery via door dash. If I could of got to restaurant myself, I would have returned all of it. They absolutely do not care at all about customs who order delivery. Wake up Arby's. This is a large portion of your business!! DO BETTER ARBY'S. WERE IS OWNER, you need to observe employees better...