Sunmark Credit Union

Jan 23rd, 2024

I used to love this credit union but now I check my account there is always some new problem. Not being informed of check hold is the newest....deposit check and the available balance and the current balance say its all on there but low and behold they are holding half now I get an overdraft fee and it is my fault that they don't tell you everything! And this is for ALL SUNMARK BANKS! I can't get to a branch that often so i have to do online and NO ONE on the phone helps! I deposited a check once and it said it was deposited into my account and the 4 days later I get a letter in the MAIL saying they couldn't see the image of the check so they TOOK THE MONEY OUT! I WOULD LOVE TO CHANGE BANKS! AND IN FACT I AM REALLY GOING TO START LOOKING NOW! GOOD BYE SUNMARK
Dec 18th, 2023

I recently relocated to Rensselaer and will be working for a large manufacturer in the area that is affiliated with Sunmark I choose the Brunswick Branch off Hoosick Rd to open a Checking and Savings account I was impressed from the time I arrived till the time I left .. I was assisted by Bri she was Exceptional and I left with all my Banking needs met . I highly recommend this Branch and Sunmark as Go To for all your banking needs !!!
Oct 29th, 2023

Teller says 5 mins for new debt card. Goes on break. Sat un attended for a half hour.. wouldnt care if they just said half an hour from the jump but dont set an unrealistic expectation and then just leave
Oct 24th, 2023

Most recently we were at the branch to discuss our current auto loan and its automatic payment date. As it is with all of our visits to our Sunmark Branch on Hoosick St., we were treated like friends and provided outstanding service!
Feb 24th, 2023