Upstate Women's Health Services

Just dont go here. Save yourself and your family. I am beginning to lose faith in NYS healthcare in general. Its like having a vagina is a curse here. Anyway, my adult child was referred here for care and they simply do not want to treat patients. There is the suspicion of endometriosis. She is in severe pain with severe bleeding that has required her to get transfusions and they said there is not evidence that she needs to be seen and refuse to even allow her to schedule an appointment. Her condition has significantly worsened and we are beginning the process with a lawyer because, at this point, thats all we can do. Meanwhile, my 20 something suffers. I very much hope they all are inflicted with exactly what she has to deal with on a daily basis and that they are treated with as much gaslighting and disrespect as they treat others.
Mar 8th, 2024

Didnt have anything very complicated, just regular check-ups and they replaced my IUD. Had a good experience with everyone from the front desk to the patient care rooms.
Mar 5th, 2024

Today was my first visit at the Upstate Women's Healthcare and I was so pleased. All of their staff were so welcoming. The nurse and doctors were very thorough and explained things very well. I'm happy I finally have a new Gynocologist I plan to be seeing for years. Thank you for the wonderful care.
Nov 17th, 2023

Been calling for a week straight nobody answer that phone worse people ever .terrible practice to go to I don't recommend at all
Aug 15th, 2023

Sorry for the long details. I had to have a biopsy. The doctor was great as was the nurse. I could not have to biopsy due to extreme pain, so they said the hospital would call me in a couple of days to have it done under Anastasia. Over a week later, I started calling and was promised callbacks same day five or six times. Ive never gotten one so finally a few days ago I called and would not hang up without assistance. I was laughed at, called names and hung up on 12 times. Then I was told that I was abusive because I was unhappy. I need a biopsy, this is not a game. I am in horrible pain tonight, which is why Im writing this at 2 AM. They did not care. They finally called Upstate police on me for calling 12 times. If they have cared for me properly I wouldve only had to call once, but we are calling a call center and they just dont care. it doesnt matter! I was actually sworn at once and when I reacted with the same behavior after 4 1/2 hours of abuse, I hear that I am the abusive one because of my reaction. The chief of police said she would have the Director call me, but I have heard nothing, the only call back I ever got was from them was with somebody in customer relations. What a laugh. She called me solely to holler at me and tell me what a horrible human being I am! I was actually in tears and she did not care. She just called me filthy names and hung up on me. This place should be shut down.
Aug 3rd, 2023