Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM

Chamber Rating

4.7 - (1746 reviews)
1480
127
28
27
84
Read Our 1746 Reviews

Chamber Rating

4.7 - (1746 reviews)
1480
127
28
27
84
  • Michelle Martinez Casto

    Terrible experience!! I paid 33000 for a used Subaru and within 2 years had to pay over 4000 in repairs. The first repair was within 9 months from purchase This dealership does not care about its customers. I will never buy another Subaru.
    Apr 9th, 2024

  • Aaron Sopchak

    We been buying Subaru's from Bill Rapp for years. We currently just completed our second deal with Stephen Rudenis and Sean Abott. I highly recommend dealing with him and the dealership.
    Mar 28th, 2024

  • William Molinere

    Our salesperson was Stephen Rudenis. He was very attentive to our needs. He was responsive during negotiations. After the sale, he has kept in contact and continued to listen and respond to what we were telling him. We were not happy with the dealership response to our concerns about the brakes. The brakes shuddered when decelerating from high speeds. The dealership wanted us to drive the car to see what happened. We thought this was a poor response to a possible safety issue. With Steves help, we now have an appointment to have the brakes examined.
    Mar 19th, 2024

  • Michael Mike

    One sales rep is pretentious and doesnt know what customer service means
    Mar 15th, 2024

  • Megan Naquin

    Ernie Brown is the man! I was in a bit of bind in February; the short of it, I needed to sell my car due to moving country. He gave some great advice about the market and suggested we come back in a month for a better quote. We did, and he made good on his promise. Truly the best, most honest experience I've had at a dealership. If I was still in the US, and local to this dealership, I would absolutely be purchasing my next vehicle with Ernie at Bill Rapp Subaru!
    Mar 12th, 2024

Read Our 1746 Reviews

About
Bill Rapp Subaru

Bill Rapp Subaru is located at 3446 Burnet Ave in Syracuse, New York 13206. Bill Rapp Subaru can be contacted via phone at 315-437-2501 for pricing, hours and directions.

Contact Info

  •   315-437-2501

Questions & Answers

Q What is the phone number for Bill Rapp Subaru?

A The phone number for Bill Rapp Subaru is: 315-437-2501.


Q Where is Bill Rapp Subaru located?

A Bill Rapp Subaru is located at 3446 Burnet Ave, Syracuse, NY 13206


Q What is the internet address for Bill Rapp Subaru?

A The website (URL) for Bill Rapp Subaru is: https://www.billrappsubaru.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp


Q What days are Bill Rapp Subaru open?

A Bill Rapp Subaru is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM


Q How is Bill Rapp Subaru rated?

A Bill Rapp Subaru has a 4.7 Star Rating from 1746 reviewers.

Ratings and Reviews
Bill Rapp Subaru

Overall Rating

Overall Rating
( 1746 Reviews )
1480
127
28
27
84
Write a Review

Michelle Martinez Casto on Google

image Terrible experience!! I paid 33000 for a used Subaru and within 2 years had to pay over 4000 in repairs. The first repair was within 9 months from purchase This dealership does not care about its customers. I will never buy another Subaru.


Aaron Sopchak on Google

image We been buying Subaru's from Bill Rapp for years. We currently just completed our second deal with Stephen Rudenis and Sean Abott. I highly recommend dealing with him and the dealership.

Business Response on Google Mar 28th, 2024
Thank you so much for taking the time to share your feedback with us, Aaron! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.Sincerely, Rebecca ChoquetteGeneral [email protected]

William Molinere on Google

image Our salesperson was Stephen Rudenis. He was very attentive to our needs. He was responsive during negotiations. After the sale, he has kept in contact and continued to listen and respond to what we were telling him. We were not happy with the dealership response to our concerns about the brakes. The brakes shuddered when decelerating from high speeds. The dealership wanted us to drive the car to see what happened. We thought this was a poor response to a possible safety issue. With Steves help, we now have an appointment to have the brakes examined.

Business Response on Google Mar 23rd, 2024
Thank you so much for the nice review, William! We really appreciate this feedback and I'll be certain to share your compliments with Stephen and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!Sincerely, Rebecca ChoquetteGeneral [email protected]

Michael Mike on Google

image One sales rep is pretentious and doesnt know what customer service means

Business Response on Google Mar 21st, 2024
Michael, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.Sincerely, Rebecca ChoquetteGeneral [email protected]

Megan Naquin on Google

image Ernie Brown is the man! I was in a bit of bind in February; the short of it, I needed to sell my car due to moving country. He gave some great advice about the market and suggested we come back in a month for a better quote. We did, and he made good on his promise.
Truly the best, most honest experience I've had at a dealership. If I was still in the US, and local to this dealership, I would absolutely be purchasing my next vehicle with Ernie at Bill Rapp Subaru!

Business Response on Google Mar 14th, 2024
Megan, thank you for the feedback! We are happy to hear about your positive experience at Bill Rapp Subaru, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!Sincerely, Rebecca ChoquetteGeneral [email protected]

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Overall Rating

Overall Rating
( 1746 Reviews )
1480
127
28
27
84

Write a Review

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