Red Lobster

Used to like it but now permanently closed. Another restaurant casualty of Syracuse.
Feb 1st, 2023

Very disappointed that the Syracuse location is permanently closed
Jan 19th, 2023

Tasted like red lobsters average. Bad service 1/8/23 Pre ordered (online), called to confirm what time I would be coming in, they confirmed the time over the phone & email & I had a receipt as it was prepaid. Arrived said they didnt know when exactly Id be in. Served it 18 minutes late. The server said they pre made it & it would take a while to reheat it.
Jan 19th, 2023

I went online to place an order but it said the location was closed. There were no details provided such as why or, more importantly, when or if it would reopen. It's very unfortunate considering how far away the "Liverpool" location is...
Jan 3rd, 2023

We went to the Erie Blvd location .We wanted to have a nice dinner with my inlaws for new years eve the service was horrible. Our drinks were not rite we ordered our appetizer never got it .We ordered soup because we were told the salad was sold out by the server and Amy that said she was manager said it went bad so we were told two different things about the salad . The soup was cold we sent it back was told they were heating it up 15 mins went by still didn't get the soup our dinners came out still didn't have our appetizer or soup . Still didn't receive the other drink I ordered .The lady that claimed to be manager Amy could have cared less what our complaints were she didn't want to hear what we were saying at all . This location we always have a problem when it comes to our order this is why we go to the Clay location but we gave the Erie Blvd one a chance but will never go to this one again .The worst customer service we have ever had .We walked out when our food arrived and never received our other things we ordered . This location is a joke .
Dec 30th, 2022