Billy Beez, Destiny USA

Their website says they opened at 1030am but due to no staffing, they opened at 11am today. Birthday parties that were scheduled for 1030 also had to wait. Once open, we waited for 30 minutes to get through the check in line.
Apr 28th, 2022

Syracuse location is the worst. At no point did they tell us or was there a sign stating that an adult had to accompany a child or that there are special socks needed to play not included in the price. So after we pay for a child and adult and socks, the manager has a worker inform us that if we wanted to sit in the establishment we would have to pay for it. Now there are six of us total. Mind you there was one other family (A dad and toddler)in the entire place besides us. The entire place was empty. Worst experience and customer service. Dont recommend.
Apr 27th, 2022

Apr 22nd, 2022

The bad : the cafe is down and you can leave and grab a water but according to them You only can go to the movies across the way and guess what that bottle of water cost me 6 bucks! I come back in and I see people with water bottles from five below! The bathrooms were dirty and the girl working the trampoline was on her phone the entire time. The good : it was really fun and my 5 year old had a blast and so did I. The lockers were a nice touch to store your items while you play. The price wasnt so bad.
Apr 19th, 2022

Apr 17th, 2022