Dollar General
-
709 N Main St # 721
Syracuse, NY 13212 - 315-987-1991
Hours
Chamber Rating
-
Mary Lou Jackson
May 11th, 2023 -
Brenda Frehley
management and employees are exceptional customer service!!
Feb 26th, 2023 -
Kerrie Files
The manager Tiffany should be fired. I was there with a line full of people the poor girl at register is yelling Tiffany I need a void and Tiffany is just ignoring her.she sees all the people in line and just keeps going on about her day as though nothing mattered. I left my cart of things rite there and left
Aug 12th, 2022 -
Alyssa Work
If I could give zero stars I would. The employees are rude and unprofessional. Zero customer service. Went to the dollar general in North Syracuse, New York today. The cashier was on their cell phone when they cashed me out; there was obviously something going on because she was upset and distracted and I understood that. But once I got in my car and off on my way I looked over my receipt and realized the girl didn't give me the right amount of change. My total was 21.68. I gave her 40 bucks (as all I had was two 20s on me) she gave me a 10 dollar bill back with some change. So I called over there; got a few no answers but finally on the third try someone answered and I explained the situation; the person on the other end said "come back in an hour I need to count the drawer" and hung up without asking me my name or phone number or even giving me their name. (Very rude and short with me). So I waited an hour but instead of driving back there I decided to call first and check the status & thankfully I did because the girl that answered had no idea what was going on. I explained the situation, explained that I had spoke to someone before. (She wanted to know who but I didn't know; as the person gave me no name before) and this new girl was extremely rude. She said she had no idea what I was going on about. And then said she needed an hour to count the drawer. And I explained that was what the other person had told me. Then she said well I don't know what to tell you. And hung up. So def. not a fan of dollar general. Their customer service, professionalism and employees suck! NOTE TO DOLLAR GENERAL STAFF FOR FUTURE REFERENCES: the proper response would have been. "I'm so sorry for the error. At the end of shift we will count the drawer. Could I please have your name and phone number so we can reach you." or "please hold while I put you on the phone with the store manager."
Dec 20th, 2021 -
Cristina Kaine
I needed ice cube trays and they were sold out at Target & Wal-Mart. So glad they were because Dollar General had JUST WHAT I NEEDED for incredibly less cost! The trays are really great quality! The staff was super helpful and kind! Looks a bit rough but don't let the paint job fool ya, its a great little store.
May 17th, 2021
Contact Info
- 315-987-1991
Questions & Answers
Q What is the phone number for Dollar General?
A The phone number for Dollar General is: 315-987-1991.
Q Where is Dollar General located?
A Dollar General is located at 709 N Main St # 721, Syracuse, NY 13212
Q What is the internet address for Dollar General?
A The website (URL) for Dollar General is: https://www.dollargeneral.com/store-directory/ny/north-syracuse/7940
Q What days are Dollar General open?
A Dollar General is open:
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Q How is Dollar General rated?
A Dollar General has a 3.8 Star Rating from 213 reviewers.
Hours
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Ratings and Reviews
Dollar General
Overall Rating
Overall Rating
( 213 Reviews )Mary Lou Jackson on Google
Brenda Frehley on Google
management and employees are exceptional customer service!!
Kerrie Files on Google
The manager Tiffany should be fired. I was there with a line full of people the poor girl at register is yelling Tiffany I need a void and Tiffany is just ignoring her.she sees all the people in line and just keeps going on about her day as though nothing mattered. I left my cart of things rite there and left
Alyssa Work on Google
If I could give zero stars I would. The employees are rude and unprofessional. Zero customer service. Went to the dollar general in North Syracuse, New York today. The cashier was on their cell phone when they cashed me out; there was obviously something going on because she was upset and distracted and I understood that. But once I got in my car and off on my way I looked over my receipt and realized the girl didn't give me the right amount of change. My total was 21.68. I gave her 40 bucks (as all I had was two 20s on me) she gave me a 10 dollar bill back with some change.
So I called over there; got a few no answers but finally on the third try someone answered and I explained the situation; the person on the other end said "come back in an hour I need to count the drawer" and hung up without asking me my name or phone number or even giving me their name. (Very rude and short with me). So I waited an hour but instead of driving back there I decided to call first and check the status & thankfully I did because the girl that answered had no idea what was going on. I explained the situation, explained that I had spoke to someone before. (She wanted to know who but I didn't know; as the person gave me no name before) and this new girl was extremely rude. She said she had no idea what I was going on about. And then said she needed an hour to count the drawer. And I explained that was what the other person had told me. Then she said well I don't know what to tell you. And hung up. So def. not a fan of dollar general. Their customer service, professionalism and employees suck!
NOTE TO DOLLAR GENERAL STAFF FOR FUTURE REFERENCES: the proper response would have been. "I'm so sorry for the error. At the end of shift we will count the drawer. Could I please have your name and phone number so we can reach you." or "please hold while I put you on the phone with the store manager."
Cristina Kaine on Google
I needed ice cube trays and they were sold out at Target & Wal-Mart. So glad they were because Dollar General had JUST WHAT I NEEDED for incredibly less cost! The trays are really great quality! The staff was super helpful and kind! Looks a bit rough but don't let the paint job fool ya, its a great little store.
Overall Rating
Overall Rating
( 213 Reviews )Write a Review
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