Michael C. Graham & Son

Hours

Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
5.0 - (65 reviews)
64
1
0
0
0

About
Michael C. Graham & Son

Central New York's Trusted Roofing Company

Founded & based out of Syracuse, NY, we cover all of Central New York! Contact our local NY roofing team today for your free roof inspection.

 

Visit our website: https://michaelcgrahamandson.com/

Contact Info

  •   315-825-6526
  •   (315) 457-7663
  •   (315) 652-5151

Questions & Answers

Q What is the phone number for Michael C. Graham & Son?

A The phone number for Michael C. Graham & Son is: 315-825-6526.


Q Where is Michael C. Graham & Son located?

A Michael C. Graham & Son is located at 3479 Stiles Rd, Syracuse, NY 13209


Q What is the internet address for Michael C. Graham & Son?

A The website (URL) for Michael C. Graham & Son is: https://michaelcgrahamandson.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-primary-link


Q How big is Michael C. Graham & Son?

A Michael C. Graham & Son employs approximately 20+ people.


Q Is there a key contact at Michael C. Graham & Son?

A You can contact Michael Graham at 315-825-6526.


Q What days are Michael C. Graham & Son open?

A Michael C. Graham & Son is open:
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM


Q How is Michael C. Graham & Son rated?

A Michael C. Graham & Son has a 5.0 Star Rating from 65 reviewers.

Key Contacts

image
Michael Graham
Owner


Hours

Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM

Ratings and Reviews
Michael C. Graham & Son

Overall Rating

Overall Rating
( 65 Reviews )
64
1
0
0
0
Write a Review

Justin Cobbs on Google

image Great experience, great quality, very professional


Kierra Searle on Google

image Good quality


Debbie Finerghty on Google

image Michael Graham Roofing is top notch! We could not be happier with the full replacement job they did on a tricky roof. Michael's crew was professional, pleasant and very hard working. They were meticulous and courteous. Michael was on site and hands on for a good portion of the job. Additionally when there was a minor issue post job Michael was here and took care of it immediately. His integrity and pride in his product and installation is impeccable. He went beyond what one may expect from a contractor. Hire Michael Graham - you won't be sorry!!


James Damon on Google

image


Brian S on Google

image Update: They stopped by and inspected and made it right. Unfortunately, I had another company fix it before Michael C Graham. I paid $1700 to this other company and Michael C Graham said they did a subpar job. I'm not sure who to believe. I'm not a roofer by trade.
Original: They did my roof in May of 2021. I chose Michael C. Graham because they were the only company that was amenable to putting in additional blown insulation into my attic while the roof was apart. That went as planned. What didn't go as planned was damage to leaf gutter guards that took no less than three visits and multiple phone calls to straighten out. They were installed wrong and that took a while to straighten out. Fast forward to October 2023. My house gets painted and some rot is found in my soffit and fascia. I reached out to Michael C. Graham to try to rectify the situation. An employee comes for a site visit and states it's not their fault and it's a design flaw. (My house is over 20 years old so maybe it took this long to rot?) I ask for a quote.. still waiting. I have another company come out for a quote. I go with company x. They said it's the roof installers that should have put additional flashing in and didn't l. I have it repaired for over $1700 by company x. Overall, I would not recommend Michael C Graham company. There were some issues that were found both initially and years later.

Business Response on Google Dec 2nd, 2023
Hi Brian, We appreciate the feedback and updated review. We would also like the opportunity to express some things.Regarding the damage to the leaf gutter guards, we apologized for any inconvenience it caused. We understood that it took longer than normal. Because of that inconvenience we did not charge you for the gutter guards. That’s a value of over $1000 of material and labor, for free for the inconvenience.To address the rot found in your soffit and fascia, we understand your frustration. However, we want to clarify that our inspection revealed it was not a result of our workmanship and was instead considered a design flaw. We did not receive a phone call, email or text message regarding the hopes that we would give you a quote for this particular repair. We checked all platforms and found no messages, emails, calls or text messages from you on this matter. You also had/have Michael’s personal cell phone number.It wasn’t until another company you chose to hire was over at your home, we heard anything from you. You requested for us to go over there to analyze it and see if they were doing it correctly. They were not. In the pictures you provided, there were nail pops and all sorts of things wrong with it in our professional opinion. We had our top guy come out and tear it off and fix the damage that had no correlation to our work previously, but to the damage another company created and a past design flaw, free of charge. I believe you also knew it wasn’t done correctly which is why you called us to fix it. We did. No charge to you. We always want to take care of our customers and have them feel heard.If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to reach out to us. Thank you.

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Overall Rating

Overall Rating
( 65 Reviews )
64
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