Delta Sonic Car Wash

Becky at the north Syracuse location was awesome today! She really made me feel special! It was nice to have someone be so nice!
Apr 8th, 2024

If you look at my reviews they're honest and provide what I believe to be fair assessments for the services provided. With that being said this place had the potential to be great. I gave it this rating for the fact that I went in for a simple steam cleaning vacuum of my BMW X3. The representative provided great confidence on the quality services that would be rendered to my vehicle with that and adding the vinyl protection. I definitely fell victim to the added services talk. Not to down play what was actually provided I mean they vacuumed my vehicle and sprayed some sort of leather protectant over a non-steam cleaned vehicle which is what I originally went for. I had salt on the carpet and I know 100% that if you steam clean a carpet that would come out easily. Nope it looked like they quickly vacuumed the loose dirt and then wiped the interior with a scented spray to make it seem like new. I went through the vehicle again with my own interior cleaning cloths I purchased and vacuumed after which removed the salt they couldn't do with their "steam clean." Funny the kid that pulled my car up looked for a tip as if it were warranted lmao!!! Maybe I just had the crew that doesn't perform to a quality service standard. I wouldn't recommend going here unless you're doing the detailing yourself which isn't available.
Apr 7th, 2024

The old guy working Tim Horton's this morning totally ignored me when I walked up to counter just for 1 coffee. Another employee was standing there & they proceeded to talk about personal issues. Then after she finally moved aside; he continued to ignore me & walked way over to the other side of the counter only to then walk right past me to the back. He never even bothered to acknowledge me whatsoever. I even waited another minute or so for him to come back out before deciding to leave the place & go to McDs for less expensive coffee & BETTER customer service. Also, the last time I had my car "detailed" there; they did such a poor job I had to go home & redo most of it myself. They say a manager/supervisor "inspects every vehicle" before owner picks up - which is a lie because I found 2 dirty rags they left in the back seat - so obvious no one inspected.
Apr 6th, 2024

Gabby did a great job drying my car today !
Apr 5th, 2024

horrible experience. I paid a lot of money for interior detail and they did not even pull the seats to vacuum. Nor have they dusted. The car almost looked worse than it was. When I called back the office the manager Byran was extremely rude and did not even apologize and refused to issue a refund. After much struggle he told me to return to the location to issue the refund. Extremely disappointed and will not ever be using this location again. Pictures included to show how they clean.
Mar 18th, 2024