Hylan Animal Hospital

Good doctor and very friendly staff. Parking on site. No-one could help my dog but he could!
Apr 7th, 2024

Dear Dr. Dembitsky and wonderful team! My cat Lucille was your patient from the age of four months until she is a mature cat of almost eight years as of now. Dr. Dembitsky is a wonderful veterinarian who cares deeply about his patients and is very knowledgeable. He answers any questions I have, conducts a thorough examination, and always solves any problems that arise. I am very grateful for the help there and the way it is provided. My cat Lucille has been coughing for three months and thanks to Dr for best diagnosis and treatment she no longer has a cough! We appreciate you Doctor!
Feb 16th, 2024

At the Animal Hospital, it was my first experience and it was absolutely wonderful. I thank the front desk for professionally helping me fill out the documents, the doctors assistant for the fact that we previously discussed all the necessary questions that I need to ask the doctor and the work with the doctor was Absolutely professional. The doctor is very professional with a lot of experience! I recommend Animal Hospital!
Feb 9th, 2024

I am suspecting a good portion of paid -for reviews here as this place is far from animal hospital one would reasonably expect. You never heard of paid reviews? There are group who earn living by writing reviews: good to attract people, bad to destroy competition. Show lack of understanding and knowledge yet bragging about knowledge. Within 4 min of exam vet kept saying: in my 20 years of experience; me- who has 20 years of expertise and so on. Why self-advertise so hard? Ignored my questions. Main concern for visit: rapid weight loss. He Took unnecessary tests like blood test and x-ray for $600 just to take something. Did not call with follow up to explain blood test. I called myself to find out, hoping to hear a diagnosis and added that pet vomit. He Suggested not to feed cat , to, I recite to let her rest. Yeah lets not feed a cat with weight loss, and lets hope she will miraculously gain weigh on thin air. No diagnose been given either. Keep me posted how she is doing- he said. Speculated on - concern for visit is related to cat not being spayed. A shaman and burning sage would probably give better diagnosis than Andrey D did. (No disrespect to shamans) Zero manners. When I ask how much is for spay, he answered 500$. I said ok. Out of my budget. He made this arrrh sound, roll his eyes up and said oh, please! Dont tell me its expensive! He immediately hurt my feelings as I apparently dont make enough money. Low income people are not respected by Andrey D. I felt like someone just shower me with feces for arriving by bus, not Porsche. Zero professional ethics. I said -500$ spay is indeed too much for me. Again, I only speak for myself - and where else would you find cheaper? - there are shelters, programs. I dont know He rolled his eyes again: really? You don't take your cat there! I know what they do and how they are doing Andrey D. Had the audacity to disrespect all shelters vets who are helping low income population to take care of theirs loved pets, provided best care possible with limited resources at low or no cost at all?!?! I guess vet who dont own a clinic is not respected by Andrey D. I usually avoid conflicts. Its not worth time or pleasant experience either. I came home fuming but later calmed down and simply took my pet to another vet. I took cat for spay. I want her healthy. For 100$ , no waiting lines, no post surgery complications, my cat was inspected from nose to tail! So 20 years of experience of Andrey D. did not help this vet to suspect teeth pain. Bingo! Its hard to eat when teeth are in pain and gums are infected thus loosing weight. ( oopsie, money oriented vet just lost 2k in profit- a medium price for dental work. This make me feel good) This is not the end of the story! I had to come back thou for medical records. I had to literally fight for it! On day 3 of my polite calls I had to raise my voice. This time I say what I think about service, manners, treating poorly referring clients, overlooking issues, no diagnose. Mind you, I still stayed within norms. I was not cursing, not calling names. I raised my voice just to be heard over the wall they surrounded themselves by. Wall of ignorance, incompetence and lies. So, On day 3 I lost my temper to we cannot talk to you on the phone any longer, I have clients waiting. I will let doctor know I said: well I was here first. Three days ago to be exact. So whomever came, they will have to wait behind me. I be on hold as long as its needed. Also soap notes are not country best kept secret . they put me on hold and shortly after a well-trained-to shushing-people woman picked up. -the doctor will give you nothing. -shut up, I am trying to read records -no, doctor write notes to himself only. You will get nothing. - the staff told you so because they are not trained that is why they kept saying (for 3 days in a row) you be getting records. This , if I may call, clinic, is max good for prescription refills and vaccines. I would not allow them inspect even anal glands of your pets. .
Jan 18th, 2024

Nov 10th, 2023