Island Pediatrics

Island Pediatrics is fantastic. Dr. McMahon makes himself available 24/7 to his patients. Highly recommend.
Jun 15th, 2022

Jun 8th, 2022

Apr 22nd, 2022

I was recommended to Dr. McMahon by my aunt 18 1/2 years ago. Have never regretted it. Dr. McMahon is an amazing person. He knows what he is doing and is hands on. He has treated my 3 children with the best care. Dr. Bucca has also treated my kids and she is very good too. I plan for all my kids to stay with Dr. McMahon until they age out. Best pediatrician on the Island.
Apr 1st, 2022

We go for Dr. Bucca. But the front desk staff are rude, short with us, and incompetent. (Can you look me in the eye when talking to me?) The last appointment we were there, I made it extremely clear that we no longer had X insurance and asked that it be taken off our account. Rather than listen to me, the staff billed the old insurance and I got letters from them saying we were no longer covered, etc, etc. I also got separate bills (from another situation) from them that I had no idea what the bills were for. I didn't realize that calling the after-hours line with a question for the doctor would result in them billing my insurance and billing me. It makes sense after they explained it, but the communication is SERIOUSLY lacking in that office and the customer services is more than lacking. Surprise bills are not good customer service. I have left on more than one occasion before being seen because of how we were being talked to by the front desk staff and/or nurses. Lastly, the last time we were in there, the nurses were performing tasks and when I asked for reasons WHY they were doing such and such, they didn't have an answer "it's just what we do." Well, I don't follow anyone blindly and if you don't have a good reason, don't do it. I need to know "WHY." Bucca is the reason we keep going...that and the fact that I have plenty of mom friends and none of them are thrilled with their pediatricians on the island, so I can't really switch.
Jan 10th, 2023